Lauren Balistreri
Madison,WI
Summary
Experienced with property management, ensuring optimal property performance and tenant satisfaction. Utilizes effective communication and problem-solving skills to maintain positive tenant relations and manage property operations seamlessly. Track record of strategic planning and financial management to enhance property value and operational efficiency.
Overview
20
20
years of professional experience
Work History
Commercial Property Manager
Friedman Real Estate
Middleton, WI
08.2021 - Current
- Oversee three commercial buildings totaling 260,000 sq ft. facilitate all communication between tenants, owners and vendors. Schedule all commercial projects from start to finish getting bids, contracts, insurance requirements, notices and scheduling. Projects ranging from Rockwall scaling (over $1M) and yearly inspections to personally cleaning windows and daily ground pickup.
- Oversee jobs such as sealcoating parking lots twice with minimal impact on tenants, Whitebox of an entire building, vibration monitoring during construction for a vibration sensitive tenant.
- Partner closely with owners and property managers to keep assets operating efficiently and performing well, while keeping tenant satisfaction front and center.
- Approval and coding of invoices, budgeting, and all capital projects. Weekly meetings with onsite contact and run biweekly teams calls with tenants and management team.
Community Operations Manager
Madison Property Management
Madison, WI
06.2018 - 09.2021
- Ran operations for two Luxury high-rise apartments totaling over 500 units and 12 commercial spaces. Focused on tenant relations and retention, vendor management, lease renewals, and marketing for tenant events.
- Recruit, hire, train, schedule, motivate and manage promotional specialists to meet market demands. Demonstrate strong leadership skills, self-management and organization; adapt to a high-pressure and changing environment, create an upbeat and enjoyable environment for employees, and consumers.
Property Manager
Axiom Properties
Madison, WI
03.2012 - 06.2018
- Worked at various properties within the company ranging from 140-420 units. Created and managed a budget for 140 & 228 units. Kept an occupancy of 94% or better while remodeling apartments over the past three years. Fluent with Yardi Voyager and Fair housing laws. Met and scheduled turns and contractors. Handled Capital projects including all remodeled apartments, filing for permits, leasing office renovations, seal coating parking lots, removal of tennis court, pool resurfacing, and roof replacement. Exceeded NOI every month for the last 5 years.
REALTOR
First Weber Group Realtors
Madison, WI
02.2010 - 12.2016
- Work with clients who are interested in buying and/or selling residential or commercial property. Educate and negotiate contracts on clients behalf. Member of the NATIONAL ASSOCIATION OF REALTORS
REALTOR
Weichert Realtors
Madison, WI
02.2009 - 02.2010
- Buying and selling of residential real estate.
Marketing Team Manager
TEAM Enterprises/Miller Brewing Co.
Madison, WI
06.2007 - 01.2008
- Expand and execute promotions for Miller Brewing Company's Chill product. Maintain strong customer relationships with MB Co., media contacts, and distributors; participate in monthly sales and planning meetings, facilitate communication between all relevant parties, anticipate and solve client issues and execute special requests of the client including radio interviews and live-remotes in a complete and timely manner, analyze sales reports on a monthly basis.
- Balance monthly budgets including bar spend, promotional specialist payroll, and everyday career-related expenses. Improve customer relationships and MB Co. product sales, distribution, and visibility in assigned account list of approximately 50 critical accounts.
Flight Attendant
Midwest Airlines
Milwaukee, WI
04.2006 - 06.2007
- Provided high-quality in-flight service, consistent with Midwest’s standards to ensure a positive and safe customer experience.
Education
Associate of Science - liberal studies
Edgewood College
liberal studies
MATC
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James Madison Memorial High School
06-2000
Skills
- Strong customer service and communication skills
- Leader with positive, adaptive personality
- Marketing, sales, and supervisory experience
- Ability to learn and apply new ideas, create and manage a budget
- Proficient in Microsoft: Yardi, Excel, Word, PowerPoint, CRM
- Rent collection
- Property inspections
- Capital improvement
- Building maintenance
- Asset management
- Facilities management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Excellent communication
- Customer service-focused
Timeline
Commercial Property Manager
Friedman Real Estate
08.2021 - Current
Community Operations Manager
Madison Property Management
06.2018 - 09.2021
Property Manager
Axiom Properties
03.2012 - 06.2018
REALTOR
First Weber Group Realtors
02.2010 - 12.2016
REALTOR
Weichert Realtors
02.2009 - 02.2010
Marketing Team Manager
TEAM Enterprises/Miller Brewing Co.
06.2007 - 01.2008
Flight Attendant
Midwest Airlines
04.2006 - 06.2007
liberal studies
MATC
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James Madison Memorial High School
Associate of Science - liberal studies
Edgewood College