Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lauren Bickerton

Naples

Summary

Dedicated team player with experience in the hospitality industry. Known for strong leadership and attention to detail, contributing to high-quality service delivery and operational excellence. Ready to apply skills in a new dynamic environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Thee City's Grill
Naples
02.2025 - 08.2025
  • Accurately processed customer orders and delivered food and beverages promptly.
  • Delivered attentive service that enhanced overall dining experiences.
  • Greeted and seated guests while managing waitlists to optimize table rotation.
  • Maintained cleanliness of dining areas to ensure smooth front-of-house operations.
  • Adhered to health and safety standards to promote a welcoming environment.

Shift Lead

16 Handles Frozen Yogurt
Naples
11.2023 - 02.2025
  • Operated the POS system to efficiently check out customers and manage to-go orders, ensuring a smooth and friendly customer experience.
  • Maintained store cleanliness and restocked frozen yogurt machines and toppings to meet health and quality standards.
  • Managed the social media presence by creating engaging content, promoting specials, and interacting with followers to boost brand visibility.

Team 2 Party Host

Chuck E. Cheese
Naples
11.2022 - 11.2023
  • Coordinated and hosted children's birthday parties, creating engaging and safe environments for memorable guest experiences.
  • Performed character entertainment and led activities to actively engage guests and enhance enjoyment during celebrations.
  • Delivered high-quality customer service by serving food and addressing guest needs, ensuring satisfaction throughout events.

Education

Associate of Arts - Public Health

Univeristy of South Florida
Tampa, FL
04-2026

Skills

  • Customer service
  • Customer interaction
  • Food safety
  • Order management
  • Product knowledge
  • Project management

Certification

  • ServSafe: Food Protection Manager Certification

Timeline

Server

Thee City's Grill
02.2025 - 08.2025

Shift Lead

16 Handles Frozen Yogurt
11.2023 - 02.2025

Team 2 Party Host

Chuck E. Cheese
11.2022 - 11.2023

Associate of Arts - Public Health

Univeristy of South Florida
Lauren Bickerton