Lauren Bigby

Managed a high-volume workflow of 50+ daily healthcare orders in Cerner, utilizing custom tracking spreadsheets and dashboards to ensure clinical precision, eliminate compliance risks, and cultivate strong provider relationships that accelerated interdepartmental response times.
Managed end-to-end logistics for Durable Medical Equipment (DME)—procurement, receiving, inventory, and delivery—coordinating with external providers and contractors.
Coordinated with custody and transportation to align medical appointments with housing and ADA requirements, improving appointment reliability.
Streamlined communications by centralizing fax/email workflows and order tracking between providers internal teams.
Digitized and maintained inmate medical records to ensure accurate documentation and fast retrieval for clinical teams.
Trained and mentored colleagues on new systems and office procedures to sustain operational improvements.

Maintained accurate time and attendance records for staff across CCHCS; issued daily absence and attendance summaries to supervisors to support scheduling and payroll.
Provided administrative support to the Nursing Unit —answered phones, maintained personnel files, ordered supplies, audited and managed clerical workflows.
Coordinated logistics for department events, state-provided materials, and office relocation to improve resource distribution and readiness.
Assisted with screening job applications and candidate selection, streamlining the hiring process for the Nursing Unit.
Oriented new employees to site procedures and facilities, reducing onboarding friction and accelerating productivity.

Applied scheduling parameters for Onsite orders to allocate providers, safety staff, and yard resources efficiently, ensuring timely patient care.
Managed procurement and inventory using BIS/SAP to maintain supply levels, prevent stock-outs, and improve departmental readiness.
Coordinated shipments and materials to support uninterrupted institutional operations.
Liaised with providers to clarify orders and communicate departmental needs, improving interdepartmental responsiveness and reducing rework.
Coordinated with custody and transportation to schedule medical appointments within housing and ADA requirements, improving appointment reliability and compliance.

Established QuickBooks accounting systems, configured charts of accounts, and implemented workflows to ensure accurate financial records for multiple clients.
Posted daily receipts and payments, performed bank reconciliations, and managed month-end close procedures to maintain timely, accurate books.
Processed payroll and vendor payments to guarantee on-time disbursements and compliance with client policies.
Investigated and resolved variances and discrepancies, improving record accuracy and reducing financial errors.
Prepared financial summaries and reports to support client decision-making and streamline bookkeeping operations.
Audited and reconciled purchase orders, ensuring compliance with policies and correct account coding prior to system entry.
Prepared financial summaries and reports to support client decision-making and identified monthly spending trends to recommend budget reallocations.