Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Biggane

Buffalo

Summary

Dynamic sales associate with a proven track record at Stewarts Shops, excelling in customer service and relationship building. Recognized for mentoring new hires at Chik-Fil-A, enhancing team productivity. Skilled in problem-solving and time management, I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Sales Associate

Stewarts Shops
12.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Trainer

Chik-Fil-A
07.2023 - 08.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Conducted comprehensive needs assessments for tailored training programs, enhancing employee performance.

Education

Bachelor of Arts - Criminology

University At Buffalo
Buffalo, NY
12-2026

Tech Valley High School
Albany, NY
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Relationship building
  • Flexible schedule
  • Verbal/written communication
  • Conflict resolution

Timeline

Sales Associate

Stewarts Shops
12.2024 - Current

Trainer

Chik-Fil-A
07.2023 - 08.2024

Bachelor of Arts - Criminology

University At Buffalo

Tech Valley High School

Similar Profiles

CREATE PROFILE