Lauren Borchert
Southington,CT
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Family Pizza
02.2019 - Current
- Coordinated daily scheduling for staff, optimizing coverage during peak hours.
- Developed training materials on scheduling protocols for new employees, enhancing onboarding efficiency.
- Led team meetings to discuss workflow challenges, fostering collaboration and problem-solving approaches.
- Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
- Served as central point of contact for all outside vendors.
Food Service Worker
New England Muffin Factory
05.2021 - 06.2022
- Prepared high-quality baked goods following standardized recipes and safety protocols.
- Operated kitchen equipment efficiently, ensuring compliance with health regulations.
- Assisted in inventory management, maintaining optimal stock levels of ingredients and supplies.
- Collaborated with team members to streamline food preparation processes and enhance service speed.
Education
Associate of Arts - General Studies
Middlesex Community College
Middletown, CT05-2024
Health Career Pathway - Health Career
Tunxis Community College
Farmington, CT05-2024
Skills
- Conflict resolution
- Customer service
- Team collaboration
- Employee onboarding
- Staff scheduling
- Training development
- Workflow management
- Shift management
- Customer-oriented
- Organization and prioritization
Timeline
Food Service Worker
New England Muffin Factory
05.2021 - 06.2022
Restaurant Manager
Family Pizza
02.2019 - Current
Associate of Arts - General Studies
Middlesex Community College
Health Career Pathway - Health Career
Tunxis Community College