Lauren Boyd
Denison,TX
Summary
Detail-focused optician known for productivity and efficiency in task completion. Possess strong skills in lens fitting, frame adjustment, and customer service, ensuring optimal vision care solutions for each client. Excel in communication, problem-solving, and time management to enhance patient satisfaction.
Overview
7
7
years of professional experience
Work History
Optician
Newberry Vision Center
07.2025 - Current
- Fitted and adjusted eyewear for optimal comfort and performance.
- Utilized optical equipment for precise measurements and adjustments of lenses.
- Review and explain insurance benefits and file vision claims.
- Dispensed completed eyewear to customers and provided adjustments.
- Repaired broken frames by using specialty tools and equipment.
Cleaner
AandE Cleaning
07.2019 - Current
- Performed cleaning services for various clients including banks, car dealerships, and factory offices.
- Focused on customer service to uphold cleanliness standards and enhance client satisfaction.
- Demonstrated strong ability to remain calm and professional in difficult situations.
Nanny
Private Family
01.2024 - 07.2025
- Cared for children through feeding, dressing, and ensuring safety and well-being.
- Maintained clean environment by assisting with household chores, including washing dishes.
- Fostered trust with children and parents by providing reliable and attentive care. with children and parents through consistent care and communication.
Optician
Clay Rhynes Eye Clinic
08.2022 - 01.2024
- Curated personalized frame selections to elevate customers' satisfaction with eyewear choices.
- Addressed inquiries and resolved issues, ensuring a positive customer experience.
- Facilitated contact lens training sessions, ensuring clients understood proper usage and care.
- Assisted front desk staff with patient scheduling, insurance verification, and patient inquiries.
Store Associate
Lowe’s
12.2021 - 08.2022
- Guided customers in product selections and provided measurements and installation assistance to enhance their shopping experience.
- Managed customer communications via calls and emails, keeping them informed on order statuses.
- Operated efficiently in fast-paced environment while accurately managing multiple tasks to meet customer needs.
Education
High School Diploma -
Penn Foster Education
Skills
- Optician expertise (frame selection, contact lens training)
- Patient care planning
- Insurance processing
- Patient scheduling
- Proficient in computer software and systems
- Sales experience and product recommendations
- Detail-oriented service
- Conflict resolution
- Excellent customer service and communication skills
Timeline
Optician
Newberry Vision Center
07.2025 - Current
Nanny
Private Family
01.2024 - 07.2025
Optician
Clay Rhynes Eye Clinic
08.2022 - 01.2024
Store Associate
Lowe’s
12.2021 - 08.2022
Cleaner
AandE Cleaning
07.2019 - Current
High School Diploma -
Penn Foster Education