Lauren Brady
Danville,PA
Summary
Bartender/Manager with six years of experience working in customer service. Worked up from Server to Manager within two years at current job. Helps co-workers with solving problems related to guests. Has plenty of experience working as a team. Successful at developing positive relationships with co-workers and guests.
Overview
7
7
years of professional experience
Work History
Bartender Shift Manager
The Iron Fork
2019.11 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Polished glassware, bussed tables, and removed debris to keep customer areas clean.
Substitute Education Assistant
Danville Head Start
2018.08 - Current
- Provided support during classes, group lessons, and classroom activities.
- Enforced school and class rules to maintain order in classroom.
- Monitored student behavior and administered discipline as needed.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Monitored student classroom and outdoors activities to promote student safety.
Server
Perkins Restaurant & Bakery
2016.09 - 2019.11
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Criminal Justice
The University of Scranton
Scranton, PA05.2022
High School Diploma -
Danville Area Senior High School
Danville, PA06.2018
Skills
- Responsible Serving
- Accurate Cash Handling
- Clear and Effective Communication
- Patron Rapport
- Safety and Sanitation Standards
- Handling Difficult Customers
- Identification Verification
- Staff Management
- Student Health and Safety
- Computer Skills
- Time Management
Timeline
Bartender Shift Manager
The Iron Fork
2019.11 - Current
Substitute Education Assistant
Danville Head Start
2018.08 - Current
Server
Perkins Restaurant & Bakery
2016.09 - 2019.11
Bachelor of Arts - Criminal Justice
The University of Scranton
High School Diploma -
Danville Area Senior High School
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