Lauren Bruner
Saint Helens,OR
Summary
Motivational leader and organizational problem-solver with supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on customer service and satisfaction, leadership, and making positive impacts on customers and coworkers.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Assistant Manager
Dominos Pizza, Parks and Lowry LLC
Saint Helens, OR
06.2025 - Current
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Trained and mentored new team members on procedures and best practices.
- Managed lunch rush effectively, ensuring timely service and task completion.
- Prepared food for dinner rushes and ensured an easy shift for night crew.
- Received, dated, and put away food deliveries, ensuring that everything was received correctly and nothing was missing.
- Maintained store cleanliness during shifts, preparing for seamless transitions between managers.
- Maintained up-to-date knowledge of company products and services.
Customer Service Representative
Dominos Pizza, Parks and Lowry LLC
Saint Helens, OR
08.2023 - 06.2025
- Handled customer inquiries and complaints with professionalism and empathy.
- Resolved customer issues promptly to enhance satisfaction levels.
- Assisted customers in person and via phone, ensuring quick resolution of inquiries.
- Processed online and phone orders with accuracy, enhancing overall customer experience.
- Provided product knowledge to customers for informed ordering decisions.
- Managed financial transactions to ensure accuracy and efficiency.
- Make food at a fast pace and high quality
- Maintained cleanliness and organization of service area to support efficient operations.
Education
Frontier Charter Academy
Gervais, ORSkills
- Team building
- Employee training
- Customer service
- Inventory management
- Fast paced worker
- Detail oriented
- Fast learner
Accomplishments
- Valedictorian of graduating class
- Moved into management position quickly once eligible
Timeline
Assistant Manager
Dominos Pizza, Parks and Lowry LLC
06.2025 - Current
Customer Service Representative
Dominos Pizza, Parks and Lowry LLC
08.2023 - 06.2025
Frontier Charter Academy