Lauren Carruth
Prentiss,MS
Summary
Reliable and customer-focused professional with over 10 years of customer service experience, including extensive phone communication, cash handling, and business operations. Proven ability to work independently, manage responsibilities without supervision, and handle customers professionally and calmly. Seeking remote opportunities to leverage strong communication and computer skills in a call center environment.
Overview
14
14
years of professional experience
Work History
Co-Owner/Daycare Teacher
Gigis Daycare
Portageville, Missouri
08.2022 - Current
- Managed daily operations and ensured compliance with health and safety regulations.
- Developed engaging lesson plans to promote child development and learning.
- Coordinated staff schedules to maintain adequate coverage and support.
- Communicated regularly with parents about children's progress and needs.
- Assisted with diaper changes, toileting, meals, and snacks.
Customer Service Cashier
Buddys Package Store
Portageville, Missouri
06.2024 - 11.2025
- Managed store operations during full eight-hour shifts to ensure smooth functionality.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Executed daily opening and closing procedures, including cash drawer reconciliation and bank deposit verification.
- Maintained stock levels on retail floor throughout each shift.
Co owner/Restaurant Manager
Gators Pizza
Portageville, Missouri
04.2012 - 06.2024
- Managed daily operations of a family-owned restaurant.
- I have answered phones and assisted customers with orders for over 10 years.
- Resolved customer concerns professionally.
- Handled cash, deposits, and register balancing.
- Prepared food, delivered orders, and trained staff.
- Maintained strong customer relationships and repeat business.
Education
High School Diploma -
Portageville High School
Portageville, MO05-2015
Some College (No Degree) - Business Administration And Management
Three Rivers Community College
Sikeston, MOSkills
- Remote customer service
- Call handling and phone communication
- Data entry and computer skills
- Cash handling and reconciliation
- Problem solving
- Time management
- independent and self-motivated
- Trustworthy and detail-oriented
- Multitasking
- Childcare and safety awareness
Timeline
Customer Service Cashier
Buddys Package Store
06.2024 - 11.2025
Co-Owner/Daycare Teacher
Gigis Daycare
08.2022 - Current
Co owner/Restaurant Manager
Gators Pizza
04.2012 - 06.2024
High School Diploma -
Portageville High School
Some College (No Degree) - Business Administration And Management
Three Rivers Community College