Lauren Carter
Houston,TX
Summary
Dynamic Leasing Consultant with BG Staffing - BG Multifamily, recognized for enhancing tenant satisfaction through exceptional customer service and effective resolution of concerns. Proficient in lease agreements and fair housing regulations, I excel at building rapport and facilitating seamless move-ins, ensuring a positive experience for prospective residents.
Personable and proactive professional with strong aptitude for customer engagement and positive, upbeat attitude. Possesses knowledge of property management fundamentals and excellent communication skills, seamlessly transitioning into effective relationship building and problem-solving. Committed to enhancing tenant satisfaction and optimizing leasing operations.
Overview
1
1
year of professional experience
Work History
Leasing Consultant
BG Staffing - BG Multifamily
02.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Education
High School Diploma -
Atascocita High
Atascociata, TX05-2020
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Fair housing policies
- Lease agreements
- Phone and email etiquette
- Customer service expertise
- File management
Timeline
Leasing Consultant
BG Staffing - BG Multifamily
02.2024 - Current
High School Diploma -
Atascocita High
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