Lauren Creech
Middletown,OH
Summary
Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of electronic systems and scheduling. My goal is to have more hands on experience and direct contact with patients in the healthcare system to acquire new skills that will better prepare me for my future career aspirations.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Premier Physical Therapy Services
05.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Restaurant Hostess
Texas Roadhouse
05.2022 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Food Service Worker
Bibibop Asian Grill
06.2022 - 08.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Education
Bachelor of Science - Psychology
University of Cincinnati
Cincinnati, OH05-2027
High School Diploma -
Stephen T Badin Highschool
Hamilton, OH05-2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Team collaboration
- Verbal and written communication
- Hospitality services
- Safety and Cleanliness habits
- Confidentiality handling
- Strong Communication and Interpersonal Skills
Accomplishments
- Above a 3.5 GPA my last two semesters of my second year in college
- Completed 29 credit hours while continuing to excell in my full time job simultaneously
- Won most improved player on my high school varsity soccer team senior year
- Scored a 27 on my ACT
- Unweighted GPA senior year was a 4.0
- Gold cord for high school graduation for achieving honor roll every semester
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Front Desk Receptionist
Premier Physical Therapy Services
05.2024 - Current
Food Service Worker
Bibibop Asian Grill
06.2022 - 08.2022
Restaurant Hostess
Texas Roadhouse
05.2022 - 05.2023
Bachelor of Science - Psychology
University of Cincinnati
High School Diploma -
Stephen T Badin Highschool
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