Lauren Danis
Troy,VA
Summary
Proven server with a track record of exceptional customer service and strong work ethic, honed across notable establishments including Crescent Inn Restaurant. Skilled in high-volume dining and guest engagement, consistently delivering quality service and fostering positive relationships. Expert in cash handling and team collaboration, contributing to seamless service transitions and enhanced dining experiences.
Overview
9
9
years of professional experience
Work History
Server
Crescent Inn Restaurant
12.2019 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Dogwood Restaurant
04.2018 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Il Castello Restaurant
07.2015 - 04.2020
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
No Degree - General Studies With Focus in Psychology
Piedmont Virginia Community College
Charlottesville, VAHigh School Diploma -
Mount Olive High School
Flanders, NJ06-2007
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Sales techniques
- Order accuracy
- Quality control
Timeline
Server
Crescent Inn Restaurant
12.2019 - 12.2024
Server
Dogwood Restaurant
04.2018 - 06.2020
Server
Il Castello Restaurant
07.2015 - 04.2020
No Degree - General Studies With Focus in Psychology
Piedmont Virginia Community College
High School Diploma -
Mount Olive High School
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