Lauren Dasilva
PHILADELPHIA,PA
Summary
Looking for a flexible part-time remote position that allows the use of my exceptional customer service, ability to multi-task, excellent communication skills, and detailed-oriented skillset. I have more than 8 years of experience as a Certified Pharmacy Technician, and a variety of technical skills, and can provide references upon request. I have a history of excellent customer service and precise prescription formulation. I am versed in relevant regulations with a dedication to ethical practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Hospital of the University of Pennsylvania( HUP)
Philadelphia
03.2022 - Current
- Accurately interprets, fills, delivers, restock, store, return, waste all inpatient medication orders under the direct supervision of a registered pharmacist
- Effectively utilizes and maintains available technology - Omnicell, clinical information systems, labeling, and distribution technology
- Proactively assesses and maintains adequate medication and supply inventory levels in all areas of the pharmacy and other areas of the hospital
- Communicates replenishment needs as necessary per departmental procedures
- Performs all medication unit inspections, as assigned, in a timely manner
- Proactively removes outdated medications from drug storage areas
- Follows established processes and procedures for the handling and storage of outdated medications
- Adheres to all policies, procedures, laws and regulations that govern the handling, dispensing and storage of controlled substances
- Completes and maintains all necessary documentation
- Reports any irresolvable discrepancies to supervising pharmacist immediately.
Certified Pharmacy Technician
Sunray Drugs Specialty Pharmacy
03.2021 - 02.2022
- Fill patient prescriptions using personalized patient care
- Improving quality assurance by monthly contact and follow up to see how each patient is fairing, and if changes to their care plan need to be made
- Assisting providers with authorizations, provides customer service via calls and in person
- Completes patient clinical reassessments monthly
- Serves as a preceptor to pharmacy students
- Covid billing, prescription documentation and assisting with covid clinic scheduling
- Administrative office work such as mailing lost CDC cards and paperwork as well.
Pharmacy Technician/Cashier
Neff Pharmacy
08.2015 - 03.2021
- Accountabilities Include: Providing constant excellent customer service to patrons, both in person and over the phone
- Multitasking several responsibilities at once, including the register, phones, scanning and filing prescriptions, filling prescriptions, providing assistance to customers in store, and placing orders with vendors
- Continuously following up on the progress of such orders, such as ordering new drug shipments, viles, and notes
- Diligently working with the pharmacy team to ensure all prescriptions are ordered, filled, and up to date
- Communicating instructions with customers
- Familiar with HBS systems and PRIMERX.
Waitstaff
Paul's Run Retirement Community
02.2014 - 01.2015
- Accountabilities Include: Communicating effectively in a team setting to ensure all orders are taken and completed accurately
- Serve patient's food, while ensuring constant stock on refrigerator items, salads, and dressings
- Provide help with cleaning, vacuuming, and mopping each night to remain up to code and in compliance.
Education
High School Diploma -
Swenson Arts And Technology
01.2013
Skills
- HIPAA
- Pharmacy Operations
- Problem-Solving Skills
- Filling Prescriptions
- Team Collaboration
- Stocking Medications
- Troubleshooting Malfunctioning Equipment
- Resolving Customer Issues
- Ordering and Stocking Medications
Certification
- Certified Pharmacy Technician (CPhT)
Certification number: 30185124
Initial certification date: December 17, 2021
Expiration date: December 31, 2025
Timeline
Certified Pharmacy Technician
Hospital of the University of Pennsylvania( HUP)
03.2022 - Current
Certified Pharmacy Technician
Sunray Drugs Specialty Pharmacy
03.2021 - 02.2022
Pharmacy Technician/Cashier
Neff Pharmacy
08.2015 - 03.2021
Waitstaff
Paul's Run Retirement Community
02.2014 - 01.2015
High School Diploma -
Swenson Arts And Technology