Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Lauren Dexter

Lecompton,KS

Summary

I am a motivated worker who likes to get jobs done in a timely and quality fashion. I have experience of leadership in the workplace, as well as being a leader on sports teams and school groups I have been apart of. I love people and am always willing to help out a client when they have a problem come up. I can think on my feet, and am overall very resourceful in balancing the customer with company and employee needs.

Overview

3
3
years of professional experience

Work History

Shift Leader

Juice Stop
Topeka, Kansas
06.2020 - 08.2023
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Upheld company standards and compliance requirements for operations.
  • Assisted in training new employees on shift operations.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Resolved customer complaints promptly and professionally.

Team Member

Planet Fitness
Lawrence, KS
01.2023 - 03.2023
  • Worked hard to learn required tasks quickly to maximize performance.
  • Addressed customer needs, responding to specific requests.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Looked for ways to go above and beyond job requirements.
  • Upheld high standards of productivity and quality in operations.

Education

Master of Arts - Landscape Architecture

Kansas State University
05-2028

Associate of Arts - General Studies

Allen County Community College
Iola, KS
07-2024

High School Diploma -

Cair Paravel Latin School
Topeka, KS
05-2022

Skills

  • Customer Service Management
  • Decision-making capabilities
  • Staff Training and Development
  • Positive Attitude
  • Team Leadership

Affiliations

  • Softball
  • Cheerleading
  • Historian of Student Leadership Program
  • Gardener/Farmer

References

References available upon request.

Timeline

Team Member

Planet Fitness
01.2023 - 03.2023

Shift Leader

Juice Stop
06.2020 - 08.2023

Master of Arts - Landscape Architecture

Kansas State University

Associate of Arts - General Studies

Allen County Community College

High School Diploma -

Cair Paravel Latin School

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Lauren Dexter