Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Lauren Dowdall

New Bern,NC

Summary

Enthusiastic professional with experience in customer-facing roles. Skilled in communication, teamwork, and time management, effectively addressing customer needs and enhancing their shopping experiences. Eager to contribute to a dynamic team committed to exceptional service.

Overview

6
6
years of professional experience

Work History

Sales Associate

Sun Bern NC
New Bern, NC
08.2025 - Current
  • Assisted customers in product selection to enhance shopping experience.
  • Maintained knowledge of current promotions and product features for informed recommendations.
  • Operated point-of-sale systems accurately for efficient transaction processing.
  • Organized merchandise displays to optimize store layout and visibility of products.
  • Responded promptly to customer inquiries, resolving issues effectively to boost loyalty.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Babysitter

New Bern, NC
05.2022 - 08.2025
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.

Hostess

Mj's Raw Bar & Grill
New Bern, NC
08.2020 - 10.2020
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Collaborated with servers to coordinate timely service and enhance customer experience.
  • Assisted in resolving customer inquiries and concerns to maintain satisfaction levels.
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Education

Bachelor of Science - Psychology

University of North Carolina At Wilmington
Wilmington, NC
05.2028

Associate of Arts -

Craven Community College
New Bern
05.2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills

Timeline

Sales Associate

Sun Bern NC
08.2025 - Current

Babysitter

05.2022 - 08.2025

Hostess

Mj's Raw Bar & Grill
08.2020 - 10.2020

Bachelor of Science - Psychology

University of North Carolina At Wilmington

Associate of Arts -

Craven Community College
Lauren Dowdall