Lauren Fields
Cosmetology
Oakland,TN
Summary
Dynamic and detail-oriented TN licensed cosmetologist with a proven track record for enhancing client satisfaction and retention through expert hair styling techniques and exceptional customer service. Skilled in client consultations and advanced communication, I've successfully increased salon revenue and maintained a loyal clientele. Specializes in both men and women's haircuts, coloring, and hair extensions, embodying a commitment to continuing education and excellence in the beauty industry.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hairstylist
Blush Salon
04.2020 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Mixed pigments and used proper techniques to achieve desired color.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Distributed business cards outside of salon to generate new business.
- Collaborated with salon team to organize promotional events, driving increased foot traffic.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Increased revenue through effective customer service and inventory management.
Hairstylist
Sash Hair Boutique
08.2015 - 03.2020
Hairstylist
Profiles
05.2012 - 08.2015
- Apprenticed underneath the owner for 8 months directly out of cosmetology school.
- Learned all the ins and outs of how to work in a salon setting and achieve making clients happy.
Education
Jackson State Community College
Jackson, TNHigh School Diploma -
Elite College of Cosmetology
Lexington, TN04-2012
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Schedule management
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- TN licensed cosmetologist
- Hair extensions
- Men and women haircuts
- Appointment coordination
- Customer education
- Outstanding client retention
- Continuing education
Certification
Keratin Complex Certificate
Timeline
Hairstylist
Blush Salon
04.2020 - Current
Hairstylist
Sash Hair Boutique
08.2015 - 03.2020
Hairstylist
Profiles
05.2012 - 08.2015
Keratin Complex Certificate
Jackson State Community College
High School Diploma -
Elite College of Cosmetology
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