Lauren Fink
Drexel Hill,PA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Great at multitasking in fast-paced environments. Strong work ethic, adaptability, and great interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing a strong work ethic and excellent organizational skills to any setting. Dependable worker with track record of success in the field, attention to detail and a proactive mindset. Responsible and motivated student ready to apply recent education in the workplace.
Overview
9
9
years of professional experience
Work History
Server
Dim Sum King
10.2024 - Current
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Managed multiple tables efficiently, prioritizing tasks for optimal workflow.
- Collaborated with kitchen staff to deliver accurate and timely orders.
- Trained new servers on menu items and service standards, enhancing team performance.
- Enhanced menu knowledge through regular training sessions, improving guest recommendations.
Produce Worker
Whole Food Market
10.2023 - 07.2024
- Assisted customers with selecting fresh fruits and vegetables according to their needs
- Cleaned produce display cases regularly to maintain a neat and appealing presentation
- Regularly sanitized work surfaces including cutting boards, knives, scales, counters, following established health department guidelines.
Kitchen Manager
Chipotle Mexican Restaurant
06.2020 - 07.2023
- Trained new kitchen staff on proper food handling techniques and safety regulations
- Resolved customer complaints in a timely manner while always maintaining a positive attitude towards guests
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use
Cashier
CVS Pharmacy
02.2019 - 09.2019
- Greeted customers and answered any questions they had about the store's products and services
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Issued receipts, refunds, credits or change due to customers
- Processed returns and exchanges of merchandise in accordance with store policies
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Banquet Server
Paxon Hollow Country Club
09.2016 - 01.2017
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
Education
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
West Chester, PA12-2024
High School Diploma - undefined
Marple Newtown Senior High School
Newtown Square, PA06.2019
Skills
- Avid listener and note-taker
- Participated in Hearing Voices Simulation on campus for mental health awareness
- Reliable and resilient in the workplace
- Planner and coordinator
- Problem solver in high stress situations
- Strong work ethic
Timeline
Server
Dim Sum King
10.2024 - Current
Produce Worker
Whole Food Market
10.2023 - 07.2024
Kitchen Manager
Chipotle Mexican Restaurant
06.2020 - 07.2023
Cashier
CVS Pharmacy
02.2019 - 09.2019
Banquet Server
Paxon Hollow Country Club
09.2016 - 01.2017
High School Diploma - undefined
Marple Newtown Senior High School
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
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