LAUREN FOX
Garden City
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server/ Bartender
AMF Garden City
Garden City
02.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and special requests effectively.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Prepared and delivered drinks efficiently, maintaining high standards of service and quality.
- Processed orders accurately using point-of-sale systems efficiently.
- Trained new servers on restaurant policies and procedures smoothly.
Server
SGA LISTS
Saratoga
08.2022 - 09.2022
- Server for Saratoga Racetrack
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Created and maintained optimal communication chain, reducing guest dissatisfaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Jotted down customer orders and promptly delivered food and drinks.
Greenhouse Attendant
HICKS NURSERIES
Westbury
05.2022 - 08.2022
- Sold and delivered plants and flowers to customers.
- Fertilized, water and pruned plants, shrubs and trees, using gardening tools.
- Provided information and advice to public regarding selection, purchase and care of products.
Team Member
SGA LISTS
Elmont
06.2022 - 06.2022
- Exercised focus and concentration to keep track of tables and remember orders.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Jotted down customer orders and promptly delivered food and drinks.
- Delivered customer checks and securely processed credit card or cash payments.
- Greeted and accommodated guests, building positive experience from first interaction.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Issue receipts, refunds, credits, or change due to customers.
- Communicate with customers regarding orders, comments, and complaints.
Education
Bachelor of Science - Early Childhood Education
Nassau Community College
Uniondale, Ny 09.2022 -
Some College (No Degree) - BIOCHEMISTRY
UNIVERSITY AT ALBANY
Albany, NYSkills
- Point-of-sale operation
- Menu knowledge
- Drink preparation
- Customer service
- Effective communication
- Sales persuasion
- Employee training
- Organizational skills
- Buffet setup and takedown
Extracurricular Activities
Equestrian Team
References
References available upon request
Timeline
Server/ Bartender
AMF Garden City
02.2023 - Current
Bachelor of Science - Early Childhood Education
Nassau Community College
09.2022 -
Server
SGA LISTS
08.2022 - 09.2022
Team Member
SGA LISTS
06.2022 - 06.2022
Greenhouse Attendant
HICKS NURSERIES
05.2022 - 08.2022
Some College (No Degree) - BIOCHEMISTRY
UNIVERSITY AT ALBANY