Lauren Frie
Austin,TX
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
9
9
years of professional experience
Work History
Bartender/Server/Host
White Lodging Services Corporation
05.2019 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Cashier and Fry Cook
Raising Cane's Chicken Fingers
10.2016 - 05.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Reduced food waste, closely monitoring product usage and inventory levels.
- Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
- Reduced ticket times, resulting in increased table turnover rates during peak hours.
Concessions Cashier
Lakeway Swim Center
05.2015 - 08.2016
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Handled cash transactions accurately, ensuring proper accounting and minimal discrepancies.
- Maintained cleanliness of the concession area, adhering to health and safety regulations.
- Operated POS systems proficiently for accurate order processing and payment collection.
Education
Kinesiology
University of Arkansas, Fayetteville
Fayetteville, ARSkills
- Payment Processing
- Food Service
- Basic Accounting
- Suggestive Selling
- Health Codes Compliance
- Complex Problem-Solving
- Responsible Alcohol Service
- Cash Register Operation
Timeline
Bartender/Server/Host
White Lodging Services Corporation
05.2019 - Current
Cashier and Fry Cook
Raising Cane's Chicken Fingers
10.2016 - 05.2020
Concessions Cashier
Lakeway Swim Center
05.2015 - 08.2016
Kinesiology
University of Arkansas, Fayetteville