Lauren Gazda
Palatine,IL
Summary
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Overview
19
19
years of professional experience
Work History
CSR
Koffler Sales
01.2024 - 01.2025
- Speaking to customers all over the country helping them place an order, or track down their package, inputting information into system, emailing customers and companies
Caregiver
01.2007 - 01.2024
- Taking care of my father, helping him with his daily needs, taking to doctor appointments, Administrate medication.
Medical Assistant
Dupage Medical Group
01.2007 - 01.2008
- Checking patients in, vitals, setting up for procedures, assisting with procedures.
Medical Assistant
Lakeshore Foot and Ankle
01.2006 - 01.2007
- Checking patients insurance information, checking them in, room the patients, set up room for exam and procedures
Education
High School Diploma -
Palatine High School
Palatine, IL06-2005
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Olympia College
Skokie, IL01.2006
Certificate - Phlebotomy
Phlebotomy Training Specialists
Schaumburg, IL08-2025
Skills
- Call center experience
- Customer focus
- Complaint handling
- CRM software
- Customer service
- Active listening
- Critical thinking
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Patient-focused care
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
Languages
English
Native or Bilingual
Timeline
CSR
Koffler Sales
01.2024 - 01.2025
Caregiver
01.2007 - 01.2024
Medical Assistant
Dupage Medical Group
01.2007 - 01.2008
Medical Assistant
Lakeshore Foot and Ankle
01.2006 - 01.2007
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Olympia College
High School Diploma -
Palatine High School
Certificate - Phlebotomy
Phlebotomy Training Specialists
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