Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Orangetheory Fitness Coralville
02.2021 - 07.2022
Provided positive first impressions to welcome existing, new and potential customers.
Engaged with customers to effectively build rapport and lasting relationships.
Promoted the sale of new memberships and successfully upsold the product.
One of the leading sales associates procuring new members.
Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
Managed the status and maintenance of members' accounts.
Curated original social media content to engage with current and potential members.
Posted daily on social media platforms such as Facebook and Instagram.
Monitored social media insights and adjusted content for effectiveness.
Maintained a sanitary environment in the studio and lobby.
Sales Associate
Scheels
10.2021 - 01.2022
Provided positive first impressions to welcome existing, new and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked the store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories, and proper care for merchandise.
Solved customer challenges by offering relevant products and services.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Tracked stock using company inventory management software.
Member Services Associate
Lifetime Fitness
06.2019 - 01.2020
Greeted and checked in every member that visited our facility.
Answered constant flow of customer calls and triaged them to the appropriate department.
Offered customer advice and assistance, paying attention to special needs or wants.
Developed community reputation through a commitment to customer satisfaction and strong client relationships.
Provided primary customer support to internal and external customers.
Identified and solved problems that arose among members
Promptly responded to inquiries and requests from prospective members.
Education
Sports And Recreation Management
University of Iowa
Iowa City, IA
2023
Skills
Sales Goal Attainment
Sales Generation
Teamwork and Collaboration
Sales Leadership
Commission Sales
Efficient Communication
Affiliations
Vice President of Merchandise Chair for Alpha Phi Sorority at The University of Iowa