LAUREN GREENE
Cartersville,USA
Summary
Dedicated and experienced Area and Store Manager with a proven track record of achieving the highest client satisfaction in the region. Skilled in attention to detail, operations management, and creative problem solving. Seeking a career change to utilize and expand my skills in a new field, such as clerical, data entry, or entry-level positions. Eager to bring my organizational skills, ability to work under pressure, and strong communication and presentation abilities to a new role. My goal is to join a great team and continue to grow and develop in my career.
Overview
11
11
years of professional experience
Work History
Area Manager
SportClips
07.2020 - 11.2024
- As an Area Manager at SportClips since July 2020, I oversee multiple salon locations, ensuring operational efficiency, staff development, and exceptional customer service
- I am responsible for implementing business strategies, managing budgets, and driving revenue growth across the area
- Provide leadership and guidance to salon managers and staff, fostering a positive and productive work environment
- Develop and execute marketing initiatives to attract new customers and retain existing ones
- Ensure compliance with company standards and policies, maintaining high levels of customer satisfaction
- Applied data entry knowledge skills to resolve indecipherable or garbled messages.
- Performed data entry and completed proper paperwork.
Store Manager
Great Clips
03.2014 - 09.2019
- Developed and maintained strong relationships with customers to ensure repeat business
- Created weekly and monthly reports to track store performance and identify potential issues
- Created reports and documents as requested by the office manager
- Managed inventory control, cash control, and store opening and closing procedures.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
Education
Certification/Diploma - Legal Studies
University of Georgia
10.2013
Masters/Diploma - Cosmetology
Chattahoochee Technical College
06.2010
Skills
- Operations Management
- Business planning
- Customer Service
- Creative Problem-solving
- Leadership
- Communication Abilities
- Time Management
- Inventory Control
- Data entry knowledge
- Microsoft office expertise
- Database management
- Fast typing speed
Timeline
Area Manager
SportClips
07.2020 - 11.2024
Store Manager
Great Clips
03.2014 - 09.2019
Certification/Diploma - Legal Studies
University of Georgia
Masters/Diploma - Cosmetology
Chattahoochee Technical College
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