Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
LANGUAGES
ATHLETICS
Timeline
AWARDS
Generic

Lauren Heiss

Dublin,OH

Summary

Dedicated high school senior preparing to study nursing at the University of Cincinnati in Fall 2026. Experienced in leadership, teamwork, and service, with a strong interest in patient-centered care and dermatological health. Long-term goal is to become a Dermatology Nurse Practitioner focused on improving patient confidence and overall skin health. References upon request.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative, Certified Buyer

Plato’s Closet
01.2025 - Current
  • Resolved customer inquiries and complaints through effective communication and problem-solving skills.
  • Processed transactions accurately using point-of-sale systems to ensure efficient service.
  • Maintained store organization and cleanliness, adhering to company standards for visual merchandising.
  • Assisted in training new staff on customer service protocols and operational procedures.

Babysitter, Petsitter

Self-employeed
01.2020 - Current
  • Babysitting and pet-sitting for over 25 families around Dublin.
  • Supervised children's activities, ensuring safety and engagement during playtime.
  • Developed and implemented age-appropriate educational games to enhance cognitive skills.
  • Managed daily schedules, balancing playtime, meals, and rest periods efficiently.

Education

High School -

Dublin Coffman High School
Dublin, OH
05.2026

Skills

  • Team Leadership
  • Time Management
  • Communication
  • Adaptability
  • Punctuality
  • Customer service

Accomplishments

  • Academic All-Ohio (2024–2025)
  • Central Ohio Scholar Athlete (2024–2025)
  • National Ambassador, Morgan’s Message

Affiliations

  • National Ambassador, Morgan’s Message
  • Social Media Manager and Chapter President (Morgan's Message)
  • Dublin Teacher Academy Intern
  • Healthcare Professionals Academy Intern

Certification

  • CPR & AED Certified

LANGUAGES

English, Spanish (Intermediate)

ATHLETICS

Varsity Field Hockey at Dublin Coffman High School. Demonstrates strong teamwork and commitment. Social media designer.

Timeline

Customer Service Representative, Certified Buyer

Plato’s Closet
01.2025 - Current

Babysitter, Petsitter

Self-employeed
01.2020 - Current

High School -

Dublin Coffman High School

AWARDS

Academic All-Ohio —2024-2025, Central Ohio Scholar Athlete —2024-2025