Hi, I’m
Lauren Jordan
Biloxi,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
years of professional experience
1
Certification
Work History
Transportation Compliance Services, USA Inc.
Licensing & Permit Services Division Lead
01.2021 - Current
Job overview
- Offered consulting services to motor carriers on federal and state DOT regulations and compliance
- Developed a new support services division that continuously grew in size and profitability throughout my employment and leadership
- Assisted clients by setting up federal and state tax accounts, filing quarterly fuel and mileage tax returns, and processing annual registration renewals
- Obtained various types of permits through multiple state authorities according to motor carrier's needs
- Maintained client databases, and document management; assisted with providing support and recommendations to clients whether for everyday operations or audit reviews
- Pre-qualified commercial drivers for consideration of employment by motor carriers, while following federal regulations and guidelines
Betz Rosetti & Associates
Commercial Account Manager
07.2017 - 12.2020
Job overview
- Simultaneously managed books of commercial business for multiple producers in a variety of business industries
- Coordinated renewals of established client business, as well as generated and managed new business from origination to completion
- Maintained the accuracy of data in the agency management system
- Assisted clients and staff with service questions related to administration, billing, claims issues, and problem-solving.
- Explained detailed policy concepts in easy-to-understand terms.
Davis & Crump, PC
Paralegal/Litigation Lead
08.2014 - 07.2017
Job overview
- Maintained open communications with clients and attorneys regarding status of each case
- Investigated and processed all assigned cases, while maintaining upcoming statute dates
- Procured and analyzed medical records, and prepared case summaries for attorney review
- Prepare various court documents, correspondence, and enclosures at attorney’s request
- Assisted with trial preparation and multiple Mass Tort settlements.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Harding Enterprises
Office Manager
05.2011 - 08.2014
Job overview
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Evaluated employee records and productivity and submitted evaluation reports.
Education
Gulfport High SchoolGulfport, MS
High School Diploma
05.2006
Mississippi Gulf Coast Community CollegeGulfport, MS
Skills
- Document Preparation
- Customer Service
- Account Management
- Data Entry
- Database Management
- Critical Thinking
- Application Review
- Attention to Detail
Certification
MS Property & Casualty Insurance License
November 2017 – April 2021
Credentials
TWIC Card
Timeline
Licensing & Permit Services Division Lead
Transportation Compliance Services, USA Inc.
01.2021 - Current
Commercial Account Manager
Betz Rosetti & Associates
07.2017 - 12.2020
Paralegal/Litigation Lead
Davis & Crump, PC
08.2014 - 07.2017
Office Manager
Harding Enterprises
05.2011 - 08.2014
Gulfport High School
High School Diploma
Mississippi Gulf Coast Community College
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