Lauren Knowles
College Station
Summary
Dynamic and compassionate professional with experience at Yummi Yummi and Texas Workforce Solutions, excelling in customer service and patient care. Demonstrated ability to multitask and manage responsibilities efficiently, ensuring high-quality service and support. Skilled in medication administration and fostering positive relationships and achieving significant improvements in patient satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Yummi Yummi
08.2021 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Caregiver
Texas Workforce Solutions
01.2023 - 05.2024
- Supported daily hygiene needs of individual by bathing, dressing, dental care and personal grooming.
- Delivered personal care services, promoting dignity and respect for quadriplegic individual.
- Provided companionship and emotional support by engaging in meaningful conversations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
Bachelor of Science - Nursing
Texas A&M University
College Station, TX08-2026
Bachelor of Science - Psychology
Texas A&M University
College Station, TX05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Patient care
- Memory retention
- Compassionate care
- Dependable and responsible
- Special needs care
- Medication administration
Timeline
Caregiver
Texas Workforce Solutions
01.2023 - 05.2024
Server
Yummi Yummi
08.2021 - 08.2024
Bachelor of Science - Nursing
Texas A&M University
Bachelor of Science - Psychology
Texas A&M University
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