Lauren LeBlanc
Beaumont,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Billing Specialist
PharMerica
06.2024 - 04.2026
- Processed billing and payment transactions efficiently to ensure accurate accounts receivable management.
- Reviewed invoices and resolved discrepancies, enhancing billing accuracy and client satisfaction.
- Implemented process improvements that streamlined workflow and reduced billing cycle time.
- Collaborated with cross-functional teams to address billing inquiries and provide exceptional customer service.
Biller
LALTC Pharmacy Solutions
05.2022 - 06.2024
- Billing medications to long term facilities, Medicaid, and private insurance
- Working closely with long term facilities to ensure that all patient demographic and insurance information is correct in system
- Contacting long term facilities and responsible parties on past due accounts
- Running daily reports looking for rejecting claims or payer type information that needs to be updated to bill correctly
- Contacting insurance companies to get correct payer information and rectify any rejected claims
- Contacting hospice companies to get hospice covered drug list and processing information
Admissions Specialist
QLTC Pharmacy Solutions
11.2020 - 05.2022
- Admitted and discharged patients in EMR system
- Worked closely with long term care facilities to get accurate demographic and payer source information
- Worked closely with long term care billers to help with getting accurate patient information
Cashier
HEB
11.2019 - 11.2020
- Assisted customers by checking out groceries, bagging and answering questions about products
- Cleaned register area during and after shift
- Assigned to sanitation team during COVID, which included sanitizing carts, managing flow of customers, and sanitizing high traffic areas in main store and back warehouse area
- Helped cover shifts for other cashiers and baggers as needed
Customer Service Representative
Spindletop Center - Primary Care Clinic
05.2018 - 11.2019
- Checked patients in and out of appointments
- Scheduled patients and employees for appointments with nurse practitioner or for in house labs
- Helped fill out applications for patients for low-income medication with different pharmaceutical companies
- Created forms to be used by patients, LVN, and nurse practitioner during clinic hours
- Kept lab forms for patients
- Called patients to remind them of appointments
- Triage duties which include taking vitals (blood pressure, temperature, blood sugar readings, and a1c readings) for patients and bringing them into room to be seen by nurse practitioner
- Noted all information for each patient into EMR system
- Cleaned rooms after each patient
- Kept inventory of all office and medical supplies
Receptionist
Heart to Heart Hospice
06.2016 - 02.2018
- Answered multiline phones and directed calls to appropriate people
- Entered demographic information into EMR system as needed
- Made copies of forms for field nurses, CNA, and other office staff
- Faxed information as needed by nurses and other staff
- Received mail and handed to appropriate people
- Worked on any projects as needed by Executive Director
- Kept documentation of office supplies needed, ordered office supplies, put ordered supplies in appropriate places
Secretary to the Office of Evangelization and Catechesis
Diocese of Beaumont
02.2013 - 06.2016
- Registered participants for faith formation classes, adult Confirmation, and workshops
- Documented attendance for faith formation classes, adult Confirmation classes, and workshops
- Made class packets for faith formation classes, adult Confirmation, and workshops
- Took meeting notes for Evangelization Commission and RCIA Commission
- Helped in relaying formation information with Parish Catechists and RCIA teams
- Set up and cleaned before and after meetings
- Took phone calls for department and sent messages to the correct person
- Kept current the database used for adult faith formation classes and workshops
- Member of Safety Committee for 2 years
Education
Associate - Accounting
Lamar Institute of Technology
Beaumont, TX05-2005
Bachelors - General Studies
Lamar University
Beaumont, TX05-2002
Skills
- Microsoft Word
- Microsoft Excel
- Multi line phones
- Office Equipment
- Time management
- Customer Service
- Claims processing
- Data entry proficiency
- HIPAA compliance
- Claim submission
- Month-end closing procedures
- Patient account management
- Relationship building
Languages
English
Interests
- Reading
- Crafting
- Video games
Timeline
Billing Specialist
PharMerica
06.2024 - 04.2026
Biller
LALTC Pharmacy Solutions
05.2022 - 06.2024
Admissions Specialist
QLTC Pharmacy Solutions
11.2020 - 05.2022
Cashier
HEB
11.2019 - 11.2020
Customer Service Representative
Spindletop Center - Primary Care Clinic
05.2018 - 11.2019
Receptionist
Heart to Heart Hospice
06.2016 - 02.2018
Secretary to the Office of Evangelization and Catechesis
Diocese of Beaumont
02.2013 - 06.2016
Bachelors - General Studies
Lamar University
Associate - Accounting
Lamar Institute of Technology