Lauren Levan
Johnson City,USA
Summary
Recent graduate from East Tennessee State University with a Bachelor's degree in Business, concentrating in Marketing and Management. Proven leadership and exceptional customer service skills developed through diverse academic and professional experiences. Committed to leveraging business acumen and innovative problem-solving abilities to drive organizational success. Recognized for supervising team activities, enhancing operational efficiency, and fostering a collaborative environment that prioritizes quality and productivity.
Overview
6
6
years of professional experience
Work History
Shift Lead
Tropical Smoothie Cafe
01.2024 - Current
- Supervise daily operations and ensure high-quality customer service.
- Train and support team members to maintain efficiency and morale.
- Handle customer concerns and resolve issues promptly and professionally.
Nanny
Private Family
01.2020 - 03.2024
- Provided attentive care for children, including meal prep, activities, and transportation.
- Created a safe, nurturing environment focused on emotional and physical development.
- Communicated effectively with parents about daily routines and child progress.
Manager
Statesville Recreation and Parks Department
05.2020 - 09.2023
- Managed recreational programs and coordinated staff schedules.
- Provided leadership and training to employees and volunteers.
- Delivered excellent customer service to patrons and resolved any issues with professionalism.
Education
Bachelors Degree - Marketing and Management
ETSU
Johnson City, Tennessee05-2026
High School Diploma - undefined
Statesville High School
Statesville05-2020
Skills
- Leadership and Team Management
- Customer service
- Staff training
- Communication
- Problem-Solving
- Time management
Timeline
Shift Lead
Tropical Smoothie Cafe
01.2024 - Current
Manager
Statesville Recreation and Parks Department
05.2020 - 09.2023
Nanny
Private Family
01.2020 - 03.2024
High School Diploma - undefined
Statesville High School
Bachelors Degree - Marketing and Management
ETSU