Lauren Schumacher
Farmington,UT
Summary
Hardworking waitress with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Waitress Trainer
Antica Sicilia
Salt Lake City, UT
01.2024 - Current
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Server
Brick Oven
Provo, Ut
01.2023 - 04.2023
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
Backwaiter
Fleming's Prime Steakhouse & Wine Bar
Aurora, CO
08.2022 - 12.2022
- Maintained exceptional customer service in high-demand situations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Server
Village Inn Pancake House
Aurora, CO
02.2022 - 10.2022
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Some College (No Degree) - Biochemistry And Molecular Biology
Brigham Young University
Provo, UTBachelor Of Science In Nursing - Nursing
Arizona College of Nursing
Murray, UTCertified Nursing Assistant - CNA
Davis Technical College
Kaysville, UT10.2024
High School Diploma -
Cherokee Trail High School
Aurora, CO05.2022
Skills
- High-Volume Dining
- Effective Customer Upselling
- Menu Memorization and Presentation
- Dining Customer Service
- Cool Under Pressure
- Order Accuracy and Delivery
- Warm and Friendly
- Conflict and Complaint Resolution
Timeline
Waitress Trainer
Antica Sicilia
01.2024 - Current
Server
Brick Oven
01.2023 - 04.2023
Backwaiter
Fleming's Prime Steakhouse & Wine Bar
08.2022 - 12.2022
Server
Village Inn Pancake House
02.2022 - 10.2022
Some College (No Degree) - Biochemistry And Molecular Biology
Brigham Young University
Bachelor Of Science In Nursing - Nursing
Arizona College of Nursing
Certified Nursing Assistant - CNA
Davis Technical College
High School Diploma -
Cherokee Trail High School