Lauren Mckevitt
Laguna Hills,California
Summary
Hospitality professional with experience in high-volume table service, guest relations, and event support. Known for accurate POS order entry, cash handling, and calm conflict resolution while keeping service organized and guests satisfied.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server
Telefèric Barcelona
Newport Beach, California
07.2026 - Current
- Welcomed guests at Telefèric Barcelona, creating a positive first impression. Telefèric Barcelona guests with warm, attentive table service.
- Served entrées, cocktails, and wine with careful timing.
- Took food and beverage orders using a POS system.
- Coordinated order details with kitchen staff to ensure accuracy. with kitchen staff on order accuracy and table readiness.
- Handled guest requests and resolved service issues promptly to enhance dining experience.
- Delivered attentive customer service, contributing to overall guest satisfaction.
- Presented tapas menu and explained Spanish dishes clearly.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to a high volume of daily customers.
Assistant Wedding Coordinator
Monge Amore Events
08.2025 - Current
- Coordinated event timeline to ensure seamless flow of ceremony and reception.
- Supported couple and vendors during event to uphold organization and timing.
- Assisted with event setup by arranging tables and chairs according to the layout plan. and ensure décor and materials are properly placed.
- Arrange reception table settings according to the final guest count (200+) and seating plan.
- Set up welcome sign and guest greeting table at entrance prior to event start. the welcome sign and guest greeting table before guest arrival.
- Assisted couple at event conclusion by gathering and loading their belongings into their vehicle.
Server
P.F. Chang's
07.2021 - 12.2024
- Provided fast, attentive customer service in a high-volume environment at P.F. Chang's, enhancing guest satisfaction.
- Managed 6+ tables, ensuring organized and efficient service to maximize guest engagement.
- Accurately took orders, processed payments, and ensured a positive guest experience.
- Coordinated with team members to maintain smooth service flow, contributing to overall dining experience.
Education
Bachelor Degree - Sociology
University of California, Berkeley
Berkeley, CA05-2025
Associate's degree - Communications
Saddleback College
Mission Viejo, CA05-2023
Skills
- Order accuracy
- Customer service
- Beverage service
- Food safety
- Guest relations
- Food promotion
- Specials memorization
- Team collaboration
Certification
Pharmaceutical Sales Certificate
Healthcare Rep Academy
Issued May 2026
Credential ID 212370526
Volunteer work
Volunteer Stylist Assistant — California State University, Long Beach Fashion Show
1250 Bellflower Blvd, Long Beach, CA 90840
- Volunteered with fellow students to style models and prepare outfits for the runway show.
- Adjusted garments to ensure proper fit and presentation for each model.
- Collaborated with designers and backstage teams to keep the show organized and on schedule.
INTERSHIPS
- KPFA Radio — News Broadcasting through a Podcast
- The Electric Outlet — Article Writing
Timeline
Server
Telefèric Barcelona
07.2026 - Current
Assistant Wedding Coordinator
Monge Amore Events
08.2025 - Current
Server
P.F. Chang's
07.2021 - 12.2024
Bachelor Degree - Sociology
University of California, Berkeley
Associate's degree - Communications
Saddleback College