Lauren McMaken
Nashville,TN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Salon Director
Sun Tan City
04.2022 - Current
- Dedicated General Manager with 2 years of experience overseeing operations, fostering team productivity, and driving business growth
- Conducted regular performance evaluations for staff members, providing constructive feedback to foster growth.
- Adept at implementing efficient processes, cultivating positive work environment while maintaining employee retention, and maximizing operational efficiency
- Proven ability to lead cross-functional teams and achieve organizational objectives.
Assistant Salon Director
Sun Tan City
04.2022 - 10.2022
- Articulate Assistant Manager with strong background in generating and analyzing reports to support managerial decision-making
- Helped drive store performance, foster superior client service, and maintain operational excellence to meet or exceed established productivity goals.
- Proficient in utilizing technology to streamline reporting processes.
- Manage and supervise Sales Associates to achieve company goals and lead by example in all company operations.
Sales Associate
Sun Tan City
01.2021 - 03.2022
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
- Working cohesively with a team in an upbeat and fast-paced salon environment while upholding all company policies and procedures.
- Engaging with up to 250 clients per day.
Housekeeper
The Cleaning Authority
05.2020 - 08.2020
- Performed a wide range of cleaning duties, including vacuuming, dusting, and sanitizing surfaces to ensure a safe and welcoming environment for residents, guests, or customers
- Skilled in managing time effectively, prioritizing tasks, and adhering to strict cleaning protocols.
Crew Member
Sonic Drive-In
01.2018 - 06.2019
- Energetic and customer-focused with a passion for delivering exceptional service in a fast-paced environment
- Skilled in food preparation, order taking, and ensuring customer satisfaction through friendly interactions and efficient service delivery
- Committed to upholding Sonic's standards of quality, cleanliness, and hospitality to create a memorable dining experience for guests.
Education
University of Tennessee-Chattanooga
Chattanooga12.2020
University of Tennessee-Knoxville
Knoxville08.2019
Smyrna High School
05.2019
Skills
Report Generation
Problem-Solving
Communication
Time Management
Regulatory Compliance
Planning and Organizing
Fast Learner
Excellent Attention to Detail
Highly Dependable
Microsoft Word
Microsoft Excel
SunLync
Timeline
Assistant Salon Director
Sun Tan City
04.2022 - 10.2022
Salon Director
Sun Tan City
04.2022 - Current
Sales Associate
Sun Tan City
01.2021 - 03.2022
Housekeeper
The Cleaning Authority
05.2020 - 08.2020
Crew Member
Sonic Drive-In
01.2018 - 06.2019
University of Tennessee-Chattanooga
University of Tennessee-Knoxville
Smyrna High School