Lauren Mielke
Henrico,VA
Summary
I am a driven professional with extensive experience at Osaka Sushi and Steak. Proven expertise in customer service and event coordination, enhancing guest experiences and streamlining operations. Skilled in effective communication and problem-solving, consistently ensuring safety and satisfaction while managing high-demand situations. Committed to delivering exceptional service and fostering a welcoming environment.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Osaka Sushi and Steak
Richmond, VA
08.2023 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Helped service staff handle demand by distributing food and beverages.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Took reservations from patrons by phone or online.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Server
The Tavern
Richmond, VA
04.2021 - 12.2024
- Informed customers of daily specials and signature menu items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Babysitter
Multiple
Richmond, VA
03.2022 - 07.2024
- Monitored children's safety and well-being to prevent accidents and falls.
- Engaging in age-appropriate activities like reading stories or playing games.
- Led hands-on activities consistent with child's interests and skills.
- Greeting parents upon arrival home from work and providing updates on the day's events.
Education
Associates Degree -
J. Sargeant Reynolds Community College
Richmond, VA08-2025
High School Diploma -
Douglas S. Freeman
Henrico06-2023
Skills
- Customer service
- Event coordination
- Reservation management
- Problem solving
- Team collaboration
- Effective communication
- Safety monitoring
- Strong multitasking
- Conflict resolution
Affiliations
- Stay active
- Work
- Read
- Take care of my dogs
Accomplishments
- Cheerleading and gymnastics team captain
- Multiple trophies from gymnastics and cheerleading competitions
- Multiple Varsity letters
References
References available upon request.
Timeline
Restaurant Hostess
Osaka Sushi and Steak
08.2023 - Current
Babysitter
Multiple
03.2022 - 07.2024
Server
The Tavern
04.2021 - 12.2024
Associates Degree -
J. Sargeant Reynolds Community College
High School Diploma -
Douglas S. Freeman
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