Dedicated server with strong customer service skills, known for enhancing guest experiences and training new team members. Committed to creating a welcoming dining atmosphere and resolving issues promptly.
Overview
11
11
years of professional experience
Work History
Server
Carrabba's Italian Grill
Winter Haven, Florida
09.2022 - Current
Delivered exceptional customer service in high-pressure dining environment, ensuring guest satisfaction.
Took orders and communicated menu specials to guests, enhancing their dining experience.
Assisted in training new servers on restaurant procedures and service protocols.
Addressed and resolved customer complaints quickly, improving overall guest satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Olive Garden
Winter Haven, FL
07.2015 - 09.2022
Greeted customers, answered questions, and recommended specials, enhancing customer experience and driving sales.
Promoted desserts, appetizers, and specialty drinks, contributing to overall sales growth.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Maintained up-to-date knowledge of daily specials and promotions to assist customers effectively.