Lauren Mundinger
Commack,NY
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
LA Fitness
10.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Team member of the Kids club which consisted of babysitting children while members worked out in the gym.
Server Manager
Ralphs Italian Ices
04.2022 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Gymnastics Coach
Flips Gymnastics School
10.2022 - 03.2023
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Managed drills and fitness circuits to help athletes' coordination and performance levels.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- provided private lessons with gymnasts.
Grocery Shopper
Stop And Shop Supermarket
01.2022 - 03.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts to fulfill orders using shortest, most efficient route.
- Loaded and unloaded orders at customer's homes or locations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Server
The Sweet Imagination
06.2020 - 10.2020
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Party Planning
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Commack High School
Commack, NY06.2021
Skills
- Cash Handling
- Inventory Control
- Call Routing
- Office Organization
- Customer Service
- Supply Management
- Listening Skills
- Effective Planning
- Scheduling
- Staff Management
Timeline
Front Desk Receptionist
LA Fitness
10.2023 - Current
Gymnastics Coach
Flips Gymnastics School
10.2022 - 03.2023
Server Manager
Ralphs Italian Ices
04.2022 - Current
Grocery Shopper
Stop And Shop Supermarket
01.2022 - 03.2022
Server
The Sweet Imagination
06.2020 - 10.2020
High School Diploma -
Commack High School
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