Lauren Nader
MEDICAL DEVICE SALES REPRESENTATIVE
Vail,AZ
Summary
Results-driven healthcare professional with extensive clinical leadership, patient care, and training expertise. Proven track record of optimizing workflows, mentoring teams, and operating technical medical equipment. CPR certified and adept at building strong relationships with healthcare professionals. Eager to leverage clinical knowledge and consultative communication skills to contribute to Stryker's mission of delivering innovative medical solutions and driving sales success in the Sports Medicine division.
Overview
12
12
years of professional experience
12
12
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Certified Trainer & Medical Assistant
Lansing Urgent Care
Lansing, MI
09.2019 - 09.2024
- Trained and mentored 30+ new clinical staff members, achieving a 95% competency rate within their first month
- Performed comprehensive patient care for 50+ patients per shift, including vitals, diagnostic testing (EKG, spirometry) and administering medications
- Optimized workflow processes, reducing patient wait times by 20% and improving overall team efficiency
- Applied durable medical equipment (DME) for 30+ patients weekly, ensuring proper fit and patient education to enhance outcomes
Clinical Coordinator
Lansing Urgent Care
Lansing, MI
05.2023 - 06.2024
- Managed clinical workflows as Manager on Duty (MOD), overseeing staff productivity and addressing urgent patient needs
- Performed administrative reporting on clinic performance metrics, improving team efficiency
- Supported clinical staff with task management, process improvements and policy compliance
- Served as trusted liaison for operational problem-solving and IT escalations
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Built strong relationships with patients and families for optimized care satisfaction
Pharmacy Technician
Kroger & Walgreens Pharmacy
Lansing, MI
04.2016 - 09.2017
- Processed an average of 150+ prescriptions daily with 99% accuracy, ensuring compliance with pharmacy protocols and improving customer satisfaction
- Managed pharmacy inventory of 500+ medications, reducing stock discrepancies through proactive monitoring and restocking
- Processed 30+ insurance claims per shift, reducing billing errors by 20% and ensuring prompt approvals for patient prescriptions
Radiology Technology Assistant
Sparrow Hospital
Lansing, MI
01.2013 - 08.2014
- Assisted with radiology procedures for 20+ patients per shift, ensuring efficient workflow and quality patient care
- Prepared and transported 15+ patients daily for imaging, reducing wait times by 15% and improving patient satisfaction
- Collaborated with radiology technologists to complete 100+ imaging procedures weekly, ensuring accurate preparation and positioning
Education
Master of Science - Pharmacology & Toxicology
Michigan State University
East Lansing, MI 01.2017 - 12.2022
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI 08.2011 - 05.2017
Skills
Clinical Knowledge (Anatomy, Procedures, etc)
Consultative Communication & Problem Solving
Team Leadership & Training
Technical Proficiency (DME, EKG, IVs)
Collaboration with Cross-Functional Teams
Performance Analysis
Workflow Optimization
CRM Familiarity
Time Management
Attention to Detail
Certification
BLS Certification, American Heart Association
Languages
- English (Fluent)
- Arabic (Conversational)
Timeline
Clinical Coordinator
Lansing Urgent Care
05.2023 - 06.2024
Certified Trainer & Medical Assistant
Lansing Urgent Care
09.2019 - 09.2024
Master of Science - Pharmacology & Toxicology
Michigan State University
01.2017 - 12.2022
Pharmacy Technician
Kroger & Walgreens Pharmacy
04.2016 - 09.2017
Radiology Technology Assistant
Sparrow Hospital
01.2013 - 08.2014
Bachelor of Science - Human Biology
Michigan State University
08.2011 - 05.2017
BLS Certification, American Heart Association
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