Summary

Overview

Work History

Education

Skills

Timeline

Lauren Pellegrino

Center Moriches,NY

Summary

Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.

Overview

2

2

years of professional experience

Work History

Restaurant Hostess

Atlantic Seafood Market

08.2022 - 08.2024

Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Helped out back counter and ran food for waitresses when busy.
Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.

Education

Bachelor of Science - Film And Video Production

St. John's University

Jamaica, NY

05-2027

Skills

Customer service
Strong multitasking
Greeting guests

Active learning
Complex Problem-solving
Handling complaints

Timeline

Restaurant Hostess

Atlantic Seafood Market

08.2022 - 08.2024

Bachelor of Science - Film And Video Production

St. John's University