Lauren Perry
Chandler,AZ
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Operations Specialist
Maricopa County Department Of Public Health
Phoenix, AZ
02.2023 - 06.2024
- Coordinated several project initiatives.
- Coordinated tasks efficiently and maintained updated schedules.
- Performed research, collected data, and evaluated information for decision-making processes.
- Collaborated effectively with Maricopa County departments and public health organizations.
- Managed scheduling for interviews, meetings, and webinars.
- Provided alternative resolutions for meeting, report, and scheduling conflicts.
- Enhanced productivity by assessing and applying process enhancements.
- Handled intricate questions and concerns from public stakeholders, agencies, and County staff.
- Oversaw departmental initiatives and workflows.
- Acted as liaison coordinating management of Ricoh copier inventory.
- Managed complex spreadsheets, databases, and reports effectively.
- Supported backup purchasing tasks for Procurement Specialists.
- Coordinated deadlines while ensuring accurate record-keeping.
- Sourced and assessed critical data to resolve operational challenges effectively.
- Coordinated consistently with various departmental teams at Maricopa County for public health initiatives.
- Organized meetings, webinars, agendas, handouts; provided briefings and vital updates.
- Evaluated and recommended changes to enhance work methods for increased efficiency.
- Addressed intricate questions and grievances from the public, external agencies, and County staff.
- Managed department-specific programs and processes effectively.
- Compiled and evaluated data to ensure accuracy in report generation.
- Supported backup purchasing and tracking for Procurement Specialists.
Dispatcher
Acro Service Corporation
Tempe, AZ
10.2022 - 01.2023
- Delivered timely updates on the status of services and repairs for client TK Elevator.
- Coordinated entrapment service requests by promptly contacting mechanics via calls.
- Released MAX calls following the resolution of identified issues.
- Facilitated XPM processing and supported safety inspections.
- Processed email requests for service, contract details, and client callbacks.
- Managed re-routing of municipal infraction notices from client.
- Participated in recurring safety discussions to address workplace protocols.
- Filed yearly and mid-year test documentation.
- Streamlined administrative support for sales, account managers, and mechanics.
Temporary Administrative Assistant
Decus Legal Services
Tempe, AZ
03.2022 - 07.2022
- Prepared and managed approximately 150 new summons for Auto Now Financial Services and Tio Rico each month.
- Maintained daily updates of defendant data in Microsoft Excel spreadsheets.
- Established new accounts in Loyal Dog.
- Maintained and updated complex spreadsheets, databases, and reports.
- Oversaw and maintained records of budgets and procurement activities.
- Facilitated communication on administrative matters between clients and individuals at residence or workplace.
- Handled preparation of pre-judgements including AMS and Motion for Extended Time for Service.
- Compiled and submitted approximately 80 default judgment packets monthly.
- Organized support documents and affidavits efficiently.
- Addressed court requests, corrective action notices, and monitored files for service and non-service.
- Coordinated with servers regarding open assignments.
- Compiling pleading packets for timely Court submissions.
Junior Client Services Specialist (Remote)
Geneva Consulting, Inc
Tempe, AZ
10.2021 - 03.2022
- Handled Up Market Express calls by managing incoming inquiries from ADP clients.
- Routed calls to designated Account Managers and respective departments.
- Collaborated with clients to address and resolve service requests efficiently.
- Utilized CEH, HOD, WFN, WebEx and various systems to gather information about accounts.
Community Associate
Regus Management Group
Renton, WA
11.2019 - 03.2020
- Facilitated office opening and closure for clients and guests.
- Managed comprehensive administrative tasks for clients and guests.
- Organized and distributed office mail.
- Supported Community Manager by executing assigned responsibilities.
- Filed IT and service tickets for issue remediation promptly.
- Managed guest interactions to ensure seamless meeting room transitions.
Caser Prep Clerk
City Attorney Office of Seattle
Seattle, WA
06.2014 - 05.2017
- Specialized in providing assistance for program operations.
- Prepared and organized RTP cases for prosecutors at the Seattle Municipal Court.
- Directed departmental procedures and tasks.
- Updated existing complaints and scheduled case files on calendars.
- Assessed and applied modifications to work processes to enhance productivity.
- Developed, updated, and managed intricate spreadsheets, databases, and reports.
- Coordinated submission of ICA documentation to Judicial Courtroom 2 under King County jurisdiction.
- Scheduled calendar boxes to ensure readiness for business opportunities.
- Accessed and retrieved data from five state-level and federal criminal systems.
- Specialized in handling Driving While License Suspended (DWLS) cases efficiently.
Office Manager
McRoberts Protective Agency, Inc.
Seattle, WA
02.2013 - 04.2014
- Established and organized filing system.
- Coordinated and led safety and orientation trainings for new protective security personnel.
- Secured TWIC card licensure.
- Managed payroll processes for 220 protective site and cruise site guards.
- Handled weekly compilation of guard logs.
- Coordinated meetings, travel logistics, and scheduling for Operations Manager and executive team.
- Kept employee records current with certifications, training completions, and performance evaluations.
- Conducted thorough site inspections to identify safety issues.
- Handled customer complaints and coordinated required documentation for corporate submission.
- Arranged and executed area tours for Operations Manager and corporate visitors.
Education
Bachelor of Arts - Human Development
Warner Pacific College
Portland, OR12-2010
Skills
- Memo preparation
- Mail handling
- Reception oversight
- Research
- Scheduling
- Meeting planning
- Filing
- Records retrieval
- Travel arrangements
- Multitasking and prioritization
- Report analysis
- Office supply management
- Documentation and recordkeeping
- Budget tracking
- Dedicated team player
- Document preparation
- Internal communications
- Database management
- Office administration
- Spreadsheet management
- Strong interpersonal skills
- Excellent Verbal and Written Communication
- Time Management
- Flexibility
- Creativity
- Critical Thinking
- Customer service
- Email management
Certification
- Maricopa County Dept. of Public Health – CAPA certified
- Fingerprint Clearance Card
- Microsoft Word 2, Microsoft Excel 1, NASPO 101, Crucial Conversations training.
Timeline
Administrative Assistant/Operations Specialist
Maricopa County Department Of Public Health
02.2023 - 06.2024
Dispatcher
Acro Service Corporation
10.2022 - 01.2023
Temporary Administrative Assistant
Decus Legal Services
03.2022 - 07.2022
Junior Client Services Specialist (Remote)
Geneva Consulting, Inc
10.2021 - 03.2022
Community Associate
Regus Management Group
11.2019 - 03.2020
Caser Prep Clerk
City Attorney Office of Seattle
06.2014 - 05.2017
Office Manager
McRoberts Protective Agency, Inc.
02.2013 - 04.2014
Bachelor of Arts - Human Development
Warner Pacific College