Summary
Work History
Education
Skills
Timeline
Generic

Lauren Phelps

Vilonia,Arkansas

Summary

Dynamic and dedicated hostess with experience at Logan’s Roadhouse, excelling in customer service and effective multitasking. Known for providing a warm and welcoming atmosphere while managing reservations and inquiries. Demonstrated patience and empathy, ensuring a positive dining experience for all guests. Proficient in phone etiquette and adept at handling high-pressure situations. In multiple school clubs such as National Beta club and does volunteer work for the club / school.

Work History

Hostess

Logan’s Roadhouse
Conway
02.2025 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Vilonia High School
Vilonia AR

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette

Timeline

Hostess

Logan’s Roadhouse
02.2025 - Current

Vilonia High School