Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Rhodes

North Tonawanda

Summary

Dynamic sales associate with a proven track record at Hectors Hardware, excelling in customer service and money handling. Recognized for building strong customer relationships and enhancing store appeal. Adept at multitasking and problem-solving, ensuring customer satisfaction and loyalty in fast-paced environments. Committed to delivering exceptional service and teamwork.

Overview

4
4
years of professional experience

Work History

Sales Associate

Hectors Hardware
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Banquet Server

Classics V
11.2020 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Provided friendly, courteous service to create memorable moments for guests.

Education

Associates In Liberal Arts And Science - Liberal Arts And Sciences

Erie Community College
6205 Main St

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Outgoing personality
  • Money handling

Timeline

Sales Associate

Hectors Hardware
09.2023 - Current

Banquet Server

Classics V
11.2020 - Current

Associates In Liberal Arts And Science - Liberal Arts And Sciences

Erie Community College

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