Lauren Ross
Auburn,AL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the grocery industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Publix Customer Service Associate- Bagger
Sebastian Lewis
05.2022 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Education
Auburn High School
Auburn, AL Skills
- Customer Support
- Understanding Customer Needs
- Time Management
- Attention to Detail
- Adaptability
- Customer Service
Affiliations
I volunteer and contribute to donations within my high school's Key Club.
Timeline
Publix Customer Service Associate- Bagger
Sebastian Lewis
05.2022 - 11.2022
Auburn High School