Lauren Roth
O'Fallon,MO
Summary
Friendly Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Hostess/server
Corner Pub And Grill
2023.01 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor Of Business - Business
Saint Charles Community College
City Of Saint Peters, MOSkills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Customer service expertise
- POS Software
- Reliable and Trustworthy
- Interactive communication skills
- Detail Oriented
- Payment Processing
Timeline
Hostess/server
Corner Pub And Grill
2023.01 - Current
Bachelor Of Business - Business
Saint Charles Community College
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