Lauren Shepherd

• Provide leadership and oversight for the Ophthalmic Assistant Program to ensure alignment with institutional, industry, and accreditation standards.
• Manage program operations, curriculum development, and continuous improvement initiatives.
• Support and mentor faculty, promote effective teaching practices, and ensure high-quality student learning experiences.
• Monitor program performance metrics, including retention, completion, and student success outcomes.
• Represent the program in advisory board meetings, accreditation reviews, and campus leadership discussions.
• Develop, manage, and maintain partnerships with clinical sites to provide students with high-quality, hands-on learning opportunities.
• Oversee all aspects of clinical placement, scheduling, competency evaluation, and documentation.
• Serve as primary liaison between students, clinical partners, and the institution to ensure compliance and communication.
• Conduct site visits, assess clinical environments, and ensure adherence to program and regulatory standards.

Ophthalmic Assistant Certificate Program Instructor

• Teach and facilitate core ophthalmic assistant courses using a combination of lecture, demonstration, and hands-on instruction.
• Develop lesson plans, learning activities, and assessments aligned with program outcomes.
• Support student learning through tutoring, feedback, and individualized guidance.
• Evaluate student progress and maintain accurate academic records.
• Foster a positive, engaging, and inclusive classroom environment that supports student success.

• Assisting multiple doctors and patients.
• I obtain history, chief complaints, perform refractions, and administer eye drops.
• Assist with in-office procedures.
• Triage patient phone calls, and refill medications.
• Submit prior authorizations.
• Medical coding knowledge.
• Scribe
• Experience working remotely.
• Working in a sterile field.