Lauren Shytle
York,SC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
13
13
years of professional experience
Work History
Server
Compass Group USA
Rock Hill, South Carolina
06.2025 - Current
- Delivered exceptional customer service in fast-paced dining environments.
- Managed food and beverage orders efficiently for large groups.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining areas consistently.
- Assisted in training new servers on restaurant procedures and standards.
- Resolved customer complaints promptly to enhance dining experience.
- Adhered to safety and sanitation regulations throughout service shifts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
Cashier
Speed express
York, South Carolina
12.2014 - 01.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances during shifts.
- Assisted customers with product inquiries and service issues.
- Managed inventory levels and restocked shelves as needed.
- Collaborated with team members to ensure smooth operations.
- Handled returns and exchanges following company policies.
- Trained new cashiers on registers and customer service protocols.
- Ensured store cleanliness and organization throughout the shift.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Walmart
Stocking
Chester, South Carolina
01.2013 - 04.2013
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
GED
Skills
- Customer service
- Cash handling
- Team collaboration
- Training and mentoring
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Adaptability
- Food safety
- Multitasking and organization
- Dietary restrictions knowledge
- Strong work ethic
- Safe food handling
- Memory retention
Timeline
Server
Compass Group USA
06.2025 - Current
Cashier
Speed express
12.2014 - 01.2023
Walmart
Stocking
01.2013 - 04.2013
GED