Lauren Smith
Batavia,Illinois
Summary
Energetic Sales Representative offering demonstrated success in identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth along with training and mentoring new hires.
Overview
7
7
years of professional experience
Work History
Sales Development Representative
Motion Industries
10.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts. ** give stats on goals etc**
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Trained and mentored a total of six new sales representatives.
- Managed customer accounts with YTD spend of $1,000-$50,000 to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Organized and Goal driven.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed strong rapport with customers and branch relations to create positive impression of business.
Entrepreneur
Signs by L. Smith
08.2017 - Current
- Created & designed hand-painted wooden signs for own personal small business
- Used social media platforms to sell, market, & gain followers as new customers.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
Sales Associate & Customer Service
Alton Industry LTD Group
03.2021 - 07.2021
- Processed purchase orders from big clients & filled them with help from the warehouse
- In charge of processing & filling all online orders
- Communicated with other members of the sales team to keep company inventory up to date
- Mentored team members in mastering sales techniques to consistently exceed objectives & built and maintained effective relationships with peers & upper management to drive team success toward common sales, service & operational goals.
Education
Bachelor’s Degree in Psychology -
Illinois State University
Normal, IL12.2020
Skills
- Microsoft Excel
- Team player mentality
- Energetic self-starter
- Outgoing personality
- Mentoring new hires
- Relationship selling & sales expertise
- Team Leadership
- Sales & Business development
- Loyal & reliable
- Strong Communication and Interpersonal Skills
- CRM proficiency
- Lead Generation
Accomplishments
- Vice President of Phi Sigma Sigma
- Risk Manager of Phi Sigma Sigma
- Two-time Digital Excellence Award Winner
State
IL
City
Batavia
Timeline
Sales Development Representative
Motion Industries
10.2021 - Current
Sales Associate & Customer Service
Alton Industry LTD Group
03.2021 - 07.2021
Entrepreneur
Signs by L. Smith
08.2017 - Current
Bachelor’s Degree in Psychology -
Illinois State University