Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lauren Uotinen

Blacksburg,Virginia

Summary

Motivated college student and former Xanterra employee with experience in customer service, multitasking, and time management. I am eager to apply my skills and passion for hospitality to gain valuable hands-on experience. Committed to delivering exceptional service and creating positive, memorable experiences for every guest.

Overview

Work History

Server/Cashier/Busser at Canyon Lodge Yellowstone

Xanterra Travel Collection
Yellowstone National Park County (historical), WY
05.2024 - 08.2024
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted in training new servers.
  • Performed opening and closing duties, such as setting up tables and serving stations, sweeping and mopping floors, cleaning tables and server stations, and helping out with dishes.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

Hoping To Pursue A BA in Hospitality Tourism MGMT

Virginia Tech
Blacksburg, VA
05-2027

Skills

  • Customer service
  • Cash handling
  • Collaboration and Teamwork
  • Organization
  • Time management
  • Strong work ethic

References

References available upon request.

Timeline

Server/Cashier/Busser at Canyon Lodge Yellowstone

Xanterra Travel Collection
05.2024 - 08.2024

Hoping To Pursue A BA in Hospitality Tourism MGMT

Virginia Tech
Lauren Uotinen