Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Lauren Weiler

Phoenix,AZ

Summary

Dependable and hardworking professional with a background in providing top-notch customer service. Experienced in conflict resolution, multitasking, and enhancing the overall experience for guests. Strong communication skills and ability to handle fast-paced environments effectively. Proven track record of contributing to team success and ensuring seamless operations in previous roles.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Humble Bistro
Phoenix, AZ
02.2022 - 12.2023
  • Assisted servers as needed, including refilling beverages and clearing plates from tables.
  • Maintained cleanliness standards in the dining area, including wiping down tables and chairs between seatings.
  • Provided menus and answered questions about menu items and specials.
  • Resolved customer complaints professionally while maintaining a positive attitude towards guests.
  • Completed daily side work tasks assigned by management, such as rolling silverware or folding napkins.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Answered incoming calls with an appropriate greeting and provided information about menu items or services offered.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Assistant Tennis Coach

John Howes
Phoenix, AZ
08.2022 - 05.2024
  • Demonstrated proper technique to players while providing feedback on their performance.
  • Instructed players on the fundamentals of tennis, such as footwork, strokes, serves, and volleys.
  • Created individual goals and strategies for each athlete based on their strengths and weaknesses.
  • Communicated regularly with parents about their children's progress or any issues that may arise during the season.
  • Motivated athletes to perform at their highest level possible through positive reinforcement techniques.
  • Collaborated with other coaches to create an effective learning environment.

Peer Tutor

Independently Employed
Phoenix, AZ
08.2023 - 05.2024
  • Instructed tutees on proper note-taking methods, test preparation strategies, and time management skills.
  • Encouraged open dialogue between tutees and tutors, allowing for a collaborative learning environment.
  • Helped students build confidence in their abilities through positive reinforcement and encouragement.
  • Promoted a safe learning environment where all questions are welcomed without judgment or criticism.
  • Counseled struggling students on how best to use available resources to succeed academically.
  • Provided individualized one-on-one tutoring sessions to help students understand the material better.
  • Supported diverse learners by adapting instruction based on individual needs or preferences.

Education

Bachelor of Science - Chemistry

Northeastern University
Boston
05-2028

High School Diploma -

Pinnacle High School
Phoenix
05-2024

Skills

  • Customer service
  • Problem solving
  • Adaptable to change
  • Time management
  • Multitasking proficiency
  • Effective communication
  • Team collaboration
  • POS software
  • Front of house organization
  • Takeout order processing
  • Order accuracy
  • Table assignment coordination
  • Reservations
  • Creative thinking

Accomplishments

  • Varsity Athletic Award [2022]
  • Second Year Varsity Athletic Award [2023]
  • Player of the Year [2023]
  • Pinnacle Award [2023]
  • PVUSD Art Purchase Award
  • Certificate of Academic Achievement [2023]
  • Award of Excellence [2023]

References

References available upon request.

Timeline

Peer Tutor

Independently Employed
08.2023 - 05.2024

Assistant Tennis Coach

John Howes
08.2022 - 05.2024

Restaurant Hostess

Humble Bistro
02.2022 - 12.2023

Bachelor of Science - Chemistry

Northeastern University

High School Diploma -

Pinnacle High School

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