Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lauren Wilkerson

Nixa,MO

Summary

Professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

4
4
years of professional experience

Work History

Waitress

Fuji Japanese Steakhouse & Seafood
Springfield, MO
02.2024 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Processed payments accurately using POS systems.

Crew Member

Sonic Drive-In
Nixa, MO
06.2021 - 01.2024
  • Delivered quick food and beverage service to waiting guests' cars.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
  • Followed specific methods for food preparation and proper portioning.
  • Stocked and restocked supplies as needed throughout shift.
  • Trained and mentored new hires.

Education

Some College (No Degree) - Business And Marketing

Ozarks Technical Community College
Nixa, MO

Skills

  • Guest relations management
  • Memory retention
  • Conflict resolution
  • Reliability and punctuality
  • Point of sale system operations
  • Effective customer upselling
  • Time management
  • Strong multitasking

Accomplishments

  • Finished high school ahead of schedule.

Timeline

Waitress

Fuji Japanese Steakhouse & Seafood
02.2024 - Current

Crew Member

Sonic Drive-In
06.2021 - 01.2024

Some College (No Degree) - Business And Marketing

Ozarks Technical Community College
Lauren Wilkerson