Lauren Wise
Libertyville,IL
Summary
As a 10-year professional within the beauty industry my greatest accomplishments have come from the lives impacted by the products and services I have had the great fortune of providing. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions. Experienced in successfully delivering services on contract or project basis to clients in various industries and specialties. Demonstrated ability to provide expert advice and guidance, helping clients improve market position. Enthusiastic about providing professional support in different environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Independent Contractor
Lady Janes
2018.01 - 2024.02
- Provide Advanced Cosmetology Services
- Application of Extensions
- Advanced Nail Technology
- Bridal and Event Makeup
- Advanced Esthetics and Skin Care
- Stylist - Key Holder
- Business Management
- Receptionist
- Appointment Setting
- Customer Service
- Upselling
- Trained in OSHA Standard Sanitation
- Optimized Customer Experience By Delivering Superior Services and Effectively Troubleshooting Issues.
- Consulted With Customers to Assess Needs and Propose Optimal Solutions.
- Adapted Quickly to Changing Demands or Unforeseen Challenges Within A Project''s Scope Without Compromising Results.
- Streamlined Processes And Implemented Organizational Systems to Increase Efficiency and Productivity.
- Assisted Clients In Defining Project Goals, Creating A Roadmap For Success By Developing Tailored Strategies and Plans and Executing Set Plan.
Nail Technician
Salon Cora
2016.01 - 2018.01
- Operated As A Full-Time Nail Technician
- Manicures
- Pedicures
- Artificial Nail Applications.
- Offered advice and recommended products to improve and maintain nails.
- Established strong client relationships through exceptional customer service and communication skills.
- Oversaw schedule to manage appointments of new and existing clients.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
- Completed consultations with spa guests to determine nail care needs.
- Kept client's nails in great condition and offered advice on maintaining manicures.
- Provided clients with advice and education on best nail care practices.
- Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Administered polishes, creams and cuticle oils.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Utilized specialized tools and techniques to restore natural nails and create unique nail art.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
Education
Cosmetology License -
Bachelor of Science - Law (Pre-Law)
Herzing University
Kenosha, WI2028
Cosmetology -
Tricoci University of Beauty Culture
Glendale Heights, IL07.2016
Diploma -
Grayslake North High School
01.2010
Skills
- Customer Service
- Listening Skills
- Time Management
- Attention to Detail
- Adaptability
- Scheduling
- Project restructuring
- Process Improvement
- Estimations and quotes
- Client Relationship Building
- Data Analysis
- Analytical Thinking
- Error Correction
- Schedule Management
- Content Writing
Websites
Timeline
Independent Contractor
Lady Janes
2018.01 - 2024.02
Nail Technician
Salon Cora
2016.01 - 2018.01
Cosmetology License -
Bachelor of Science - Law (Pre-Law)
Herzing University
Cosmetology -
Tricoci University of Beauty Culture
Diploma -
Grayslake North High School
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