Lauren Lewis
Caregiver
Summary
Strong planner and problem solver who readily adapts to change, works well independently and in teams; always exceeding expectations. Able to juggle multiple priorities and meet clients’ needs without compromising quality. Great customer service skills and time management abilities.
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
28
28
years of professional experience
Work History
DoorDash Driver
DoorDash
07.2026 - Current
- Delivered food orders promptly, ensuring customer satisfaction and repeat business.
- Navigated routes efficiently using GPS technology to minimize delivery times.
- Communicated effectively with customers to confirm order details and address inquiries.
- Maintained organized records of deliveries and payment transactions for accountability.
- Adapted to varying schedules and high-demand periods to optimize service levels.
- Implemented feedback mechanisms to enhance overall delivery experience and operational efficiency.
- Delivered orders to customers to drive full satisfaction.
- Operated delivery vehicles safely and efficiently.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained positive relationships with customers to promote continued business opportunities.
- Immediately addressed problems with customers to promote speedy resolution.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Completed daily pre- and post-trip vehicle inspections.
- Processed payments, made change, and provided receipts.
Elderly Caregiver
John Pierce
01.2024 - Current
- Provided compassionate support and companionship for elderly clients, enhancing emotional well-being.
- Assisted with daily living activities, ensuring client safety and comfort at all times.
- Monitored health conditions, reporting changes to healthcare professionals promptly.
- Developed personalized care plans in collaboration with family members and healthcare providers.
- Implemented engaging activities to promote social interaction and cognitive stimulation among clients.
- Coordinated medical appointments and transportation for clients, ensuring timely access to necessary services.
- Advocated for client needs, maintaining clear communication with families regarding care progress and updates.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
- Provided transportation services for clients to attend medical appointments or engage in community activities safely.
- Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
Blackjack Dealer
Riverwind Casino
11.2023 - 06.2026
- Dealt blackjack hands efficiently, ensuring smooth gameplay and customer engagement.
- Managed cash transactions accurately, maintaining integrity of gaming operations.
- Provided exceptional customer service, enhancing guest experience and fostering repeat visits.
- Monitored player activity to identify trends and ensure compliance with gaming regulations.
- Collaborated with team members to maintain a positive and energetic casino environment.
- Conducted game demonstrations for new patrons, promoting understanding of rules and gameplay.
- Resolved conflicts among players diplomatically, maintaining a fair and enjoyable atmosphere at tables.
- Enhanced customer experiences by providing exceptional service and maintaining a professional demeanor at the blackjack table.
- Demonstrated flexibility in scheduling availability to accommodate peak periods or special events within the casino.
- Handled sensitive situations such as intoxicated players discreetly, ensuring minimal disruption to other guests'' enjoyment.
- Handled Number cash out and buy in transactions each night.
- Improved game flow with consistent attention to detail when dealing cards, paying bets, or collecting losses from players.
- Contributed to overall casino revenue by efficiently managing high-stakes games and adjusting betting limits as needed.
- Assisted in player retention through friendly interaction, encouraging repeat visits to the casino.
- Supported new dealer training initiatives by mentoring incoming employees on proper techniques and procedures.
- Provided an enjoyable gaming experience for patrons through clear communication of game rules and procedures.
- Increased game speed and efficiency with proficient shuffling, cutting, and card handling techniques.
- Maximized table profitability while ensuring fairness by accurately tracking chip inventories and buyins.
- Participated in regular meetings with floor supervisors to discuss performance and areas for improvement.
Cashier
Dollar Store
01.2017 - 01.2018
- Operated cash register and processed transactions efficiently, ensuring customer satisfaction.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained accurate cash drawer, performing regular balance checks to ensure financial integrity.
- Stocked merchandise on shelves and organized displays to optimize store layout and accessibility.
- Collaborated with team members to streamline checkout procedures and reduce wait times for customers.
- Trained new staff on cash handling procedures and customer service protocols for operational consistency.
- Resolved customer complaints promptly, enhancing loyalty through effective problem-solving strategies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Duty Supervisor
Oceanside Unified School District
01.2014 - 09.2015
- Supervises students in playground campus activities throughout the regular instructional day and during extracurricular activities.
- Maintains a harmonious, safe atmosphere.
- Organizes group games and activities which include activity setup and preparation.
- Prepares and maintains records/reports as needed.
- Maintains responsibility for equipment, supplies and materials.
- Supervises restroom and other assigned areas.
- Directs movement of groups of students to and from campus areas.
- Participates in staff meetings and in-service training as directed; and all other related duties as assigned.
- Knowledge of:
- School rules and discipline procedures.
- Safety precautions appropriate to student activities.
- Typical student behavior.
- School and recreational activities.
- Ability and willingness to:
- Speak and understand the English language.
- Work in a cooperative manner with administrators, teachers, students, parents, and other duty staff.
- Serve as model and work with students in a manner that promotes positive student.
- Cooperation and motivation;
- Use sound judgment in dealing with daily problems, concerns and solving conflict.
- Communicate in a clear concise manner to students, administrators, teachers, parents and other duty staff.
- Understand and carry out instructions from administrators or other school personnel.
Childcare Provider
Oceanside
09.2012 - 11.2013
- Helping improve each child’s growth and caring for children.
- The need to be vigilant at all times along with ensuring that each child is taken care of according to his or her age and special instructions provided by parents.
- Working knowledge of basic infant and child care protocols
- Excellent organizational skills along with the ability to work well in a stressful environment
- Knowledge of child development theories and practices
- Exceptional team building and supervisory skills
- Well honed analytic and problem solving skills
- Effective time management abilities
- Possess cultural awareness and sensitivity
- Profound ability to be compassionate and understand the needs of toddlers
- Able to adapt to different age groups
- Known for remaining calm and patient in hectic situations
- Adept at managing children with special needs
- Demonstrated ability to prepare nutritious meals appropriate to age group.
Courtesy Clerk
VONS
01.2012 - 07.2012
- Assist in the quick and efficient checkout service of our customers by helping to unload grocery items onto check stands, bagging groceries, and providing carry out service.
- Conduct price checks, take “return” products back to proper shelf locations, and help maintain store shelves by cleaning and fronting products.
- Gather shopping carts from parking lots, sweep and mop floors, assist in the prompt clean up of spills and other general housekeeping duties.
CTEC Certified Tax Preparer
Affordable, Reliable, Tax Services
12.2010 - 04.2011
- Experience preparing personal and corporate returns.
- Proficient with QuickBooks accounting software system and Intuit’s Pro Series tax software.
CTEC Certified Tax Preparer
Liberty Tax
12.2009 - 04.2010
- Experience preparing personal and corporate returns.
- Proficient with QuickBooks accounting software system and Intuit’s Pro Series tax software.
CTEC Certified Tax Preparer
Liberty Tax
12.2008 - 04.2009
- Experience preparing personal and corporate returns.
- Proficient with QuickBooks accounting software system and Intuit’s Pro Series tax software.
Apartment Manager
Suri Village Apartment Complex
09.2006 - 02.2008
- I was expected to maintain all rental files.
- Make any repair calls and bug spray appointments for renters.
- Collect all monthly rent checks for all tenants.
- Deliver any 3 day Pay or Quit notices as well as evictions if needed.
- Keep track of the Books for the Apartment Complex.
Computer Transcriptionist
MedQuest
01.2005 - 04.2005
- I took dictation and prepared the doctor’s medical files for their patients.
Birthday Hostess/Cashier/Front Desk
Chuck E Cheeses
01.2001 - 01.2002
- I exhibited the essential qualities that a host or hostess would be expected to have which included a friendly personality, patience, organization, and the ability to multi-task. I also possessed the ability to stand for extended periods of time.
- I was expected to entertain and handle all aspects of the birthday party. This included a dance routine with Chuck E Cheese while singing Happy Birthday. I also was expected to take the orders for all guests at party. (Average party was 12 kids plus adults) Serve cake and pizza as well as continue to make sure the pitchers were kept full.
- I also rang out customers on a cash register.
Customer Service Rep
Domino’s Pizza
01.2000 - 01.2002
- I exhibited the ability to comprehend and give correct written instructions. Also I have the ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. I had to be very efficient, timely, and hard-working to receive the most favor working at Domino’s.
- I also had to have the ability to add, subtract, multiply, and divide accurately and quickly and was able to make the correct monetary change.
- I have the ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
- I was required to stock ingredients from delivery area to storage, work area, and walk-in cooler. Bulk product deliveries were made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies may weigh up to 50 lbs.
- I cleaned the equipment and the facility daily.
- I took inventory and completed the necessary paperwork that was associated with the inventory. I cleaned the equipment and the facility daily.
Subway Sandwich Artist
Subway
01.2000 - 01.2001
- The environment was very fast paced; and I would have to always clean up after myself.
- I assisted the Subway customers with their orders and prepared the food to customer’s specifications.
- I operated the cash registers and also handled customer questions and complaints about personnel or products.
- I always checked to see what prep work was needed to be prepared.
- I also completed other duties apart from customer service like cleaning the kitchen, restaurant, and restroom areas.
- I also performed the duty of stocking food goods when the supply ran low.
Hostess
Brian’s American Eatery
01.1999 - 01.2000
- I exhibited the essential qualities that a host or hostess would be expected to have which included a friendly personality, patience, organization, and the ability to multi-task. I also possessed the ability to stand for extended periods of time.
- I worked as the first point of contact in offering an exceptional dining experience.
- I was expected to greet guests, estimate waiting times, guide guests to their tables, and provide menus.
- I also informed guests about daily specials, and book reservations.
- I also helped regulate restaurant operations by maintaining constant contact with servers and kitchen staff.
- I also rang out customers on a cash register.
Education
CTEC Certified Tax Preparer - undefined
01-2010
Associates - Graphic Design
Devry Institute Online
San Diego, CA01-2010
Family Daycare Management Certification - undefined
Thomas Edison Online Vocational School
San Diego, CA01-2004
High Diploma - undefined
Point Loma High School
San Diego, CA01-2002
Skills
Computer Skills: MS Outlook, MS Project, MS Publisher, MS Word, MS Excel, MS Powerpoint, as well as, Quickbooks
First aid and CPR certified
Training and Experience
A good work history which demonstrates dependability and reliability.
Timeline
DoorDash Driver
DoorDash
07.2026 - Current
Elderly Caregiver
John Pierce
01.2024 - Current
Blackjack Dealer
Riverwind Casino
11.2023 - 06.2026
Cashier
Dollar Store
01.2017 - 01.2018
Duty Supervisor
Oceanside Unified School District
01.2014 - 09.2015
Childcare Provider
Oceanside
09.2012 - 11.2013
Courtesy Clerk
VONS
01.2012 - 07.2012
CTEC Certified Tax Preparer
Affordable, Reliable, Tax Services
12.2010 - 04.2011
CTEC Certified Tax Preparer
Liberty Tax
12.2009 - 04.2010
CTEC Certified Tax Preparer
Liberty Tax
12.2008 - 04.2009
Apartment Manager
Suri Village Apartment Complex
09.2006 - 02.2008
Computer Transcriptionist
MedQuest
01.2005 - 04.2005
Birthday Hostess/Cashier/Front Desk
Chuck E Cheeses
01.2001 - 01.2002
Customer Service Rep
Domino’s Pizza
01.2000 - 01.2002
Subway Sandwich Artist
Subway
01.2000 - 01.2001
Hostess
Brian’s American Eatery
01.1999 - 01.2000
High Diploma - undefined
Point Loma High School
Family Daycare Management Certification - undefined
Thomas Edison Online Vocational School
Associates - Graphic Design
Devry Institute Online