Erin Morgan
Harrison,AR
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Administrative Assistant III
North Arkansas College
Harrison, AR
01.2022 - Current
- Provided administrative support for Educational Talent Search
- Coordinated meetings for Educational Talent Search or individual team members.
- Utilized Microsoft Office Suite
- Maintained a contact list for Educational Talent Search
- Supervised office management
- General office administration including filing, placing orders and scheduling
- Monitor spending of a Federal budgetVerify Global Codes for purchase and travel transactions. Enter purchase, travel, mileage and other expenses into budget data base. Process invoices. Work closely with other departments. Approve or deny purchase request. Go into school with department advisors as needed and help with presentations. Complete external and internal purchase request forms. Maintain and order office supplies. Complete appropriate form(s) in regards to certain functions. Monitor monthly spending.
Medical Receptionist
NARMC
Harrison, AR
10.2020 - 12.2021
- Greet Patients in a friendly and professional manner. Schedule appointments. Notify providers when patients arrive either in person or via zoom. Obtain and record patient information. Update patient accounts accordingly. Verify insurance, check patients out at the end of their visit, collect any copays due and schedule follow appointments if needed. File patient documents in correct charts. Send any referrals to the referral specialist. Answer questions or direct patients to correct department regarding patient accounts.
Temporary Employee
FedEx Services/Kelly Services
Harrison, AR
08.2019 - 03.2020
- Temporary Associate Revenue Agent . Process documents and send to designated buckets and or other departments within FedEx. Made address labels when needed for outgoing mail. Audit freight bills for dispute team. Work spreadsheets for LTL and TI coordinators, as well as Trainers. Take inventory of Snack Shack. In this position I have worked with many Managers in determining who documents go to. I have knowledge in several computer programs, ACCOPS, Freight Bill Corrections, FPS and CAPS. Address customers concerns or questions regarding their account(s) or freight bills and adjusted accordingly.
Temporary Employee
FedEx Services/Kelly Services
Harrison, AR
09.2018 - 02.2019
- Cargo Claims Assistance to Cargo Care team. Work cargo claims as they into queues, Work Email or Web Claim Work Load with the use of Accops, Shipment inquiry screen and one source. Process supporting documents that were received match with correct claim/pro number and send to agent. Set up the claims process when customers sent claims or documents in. Assisted customers in the claim filing process and answered any questions or concerns they may have.
Education
CNA - Certificate of Nursing in Nursing
North Arkansas College
Harrison, AR08-2009
High School Diploma -
Searcy County High School
Marshall, AR05-2008
Skills
- Quality Assurance
- Meeting planning
- Workflow Optimization
- Check processing
- Office Administration
- Research
- Document Preparation
- File Management
- Data accuracy
- Data Security
- Professional and mature
- Maintains confidentiality
- Advanced clerical knowledge
- Strong Problem Solver
- Resourceful
- Data Entry
- Spreadsheet Management
- Excellent communication skills
- Customer Service-Oriented
Timeline
Administrative Assistant III
North Arkansas College
01.2022 - Current
Medical Receptionist
NARMC
10.2020 - 12.2021
Temporary Employee
FedEx Services/Kelly Services
08.2019 - 03.2020
Temporary Employee
FedEx Services/Kelly Services
09.2018 - 02.2019
CNA - Certificate of Nursing in Nursing
North Arkansas College
High School Diploma -
Searcy County High School
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