Laurent Bissong Yah
Mount Rainer,Maryland
Summary
As a college student currently enrolled at Prince George Community College, majoring in cybersecurity, I have acquired some technical skills, such as managing routers, switches, and data and communication systems. Detail-oriented professional with strong customer service skills. Experienced in data entry and managing confidential information. Committed to delivering accurate and effective communication in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
CVScaremark
Hyattsville, Maryland
03.2025 - Current
- Working as a customer representative at one of the CVS branches in Hyattsville,
- Processed customer orders and ensured accurate information entry into the system.
- Assisted customers with inquiries regarding prescription medications and services.
Data Entry Intern
PGCC
Largo , MD
08.2024 - 02.2025
- With my experience working as a data entry clerk at PGCC, I was required to review documents for accuracy and completeness for students who needed help at the financial aid department.
- Managed confidential information following established protocols.
Education
Associate of Applied Science - Cyber Security
Prince George's Community College
Upper Marlboro, MD02-2027
Skills
- Cyber security fundamentals
- Data entry accuracy
- Customer service
- Information management
- Critical thinking
- Attention to detail
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Limited
Timeline
Customer Service Representative
CVScaremark
03.2025 - Current
Data Entry Intern
PGCC
08.2024 - 02.2025
Associate of Applied Science - Cyber Security
Prince George's Community College